Business Process Management - Quick Study
This introduction to Business Process Management (BPM) will provide you with a complete overview of BPM and how it can help your organization take control of your business processes.
You will learn:
- The benefits of BPM
- Key definitions and terminology
- How BPM can build on Total Quality Management and Business Process Reengineering
- Business Excellence Model frameworks
- Common pitfalls to avoid
This course is approved for 1 hour of CIP maintenance credit.