Business Process Management (BPM): Digitize Core Business Processes

    Learn how to map, design, and automate operational processes using a combination of strategies, change management, and technologies.

    Business Process Management: Digitize Core Business Processes

    How well an organization operates is dictated by its business processes, but most of these processes are not as efficient, standardized, or optimized as they should be. The cost of poorly designed processes hits organizations in dollars and reputation.

    Our Business Process Management (BPM) course provides practical guidance to map, standardize, and automate operational processes with the right strategies and technologies. Through a mixture of lecture and hands-on exercises, you’ll learn how to analyze and troubleshoot existing business processes and make specific recommendations for improvement to maximize ROI and ensure compliance.

    Our Business Process Management (BPM) course will help you:

    • Identify, map, understand, and manage processes across the enterprise
    • Analyze existing business processes to identify issues and potential solutions
    • Get a thorough understanding of different workflow and BPM technologies
    • Understand the fundamentals of flowcharting and use standard charting symbols and functions
    • Determine the most effective process improvement approach for a particular situation
    • Design and implement an effective process improvement program

    After passing an online exam, you will earn the AIIM BPM Specialist or BPM Master designation.

    The Business Process Management Specialist course is approved for 13 hours of CIP maintenance credits and the Master-level course is approved for 26 credits.


    BPM Specialist or Master - Which is right for you?

    AIIM offers two versions of our Business Process Management training course; Specialist and Master. If you're only interested in learning the nuts and bolts of BPM, then you should take the BPM Specialist. This version of the course covers flowcharting, the different approaches to business analysis, modeling and modeling tools, evaluating workflows, and more.

    If your work experience is a bit more robust, then we invite you to consider the BPM Master course. This version includes all of the material in the BPM Specialist and adds strategy development, business/tech assessments, business case, functional requirements, change management, and more!

    Purchase the Online Specialist Course

    $595 USD Regular Price

    10% off for AIIM members

    Not a member? Sign up for membership first to save 10%.

    Purchase the Online Master Course

    $1,785 USD Regular Price

    10% off for AIIM members

    Not a member? Sign up for membership first to save 10%.

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