Enterprise Content Management (ECM)

Learn best practices and technologies for managing content across the enterprise.

Enterprise Content Management

The volume, velocity, and variety of content that your organization needs to manage is growing every day. If you're not sure where to start, we are here to help.

Our ECM course will provide you with a firm foundation in the technologies, business drivers, and implementation strategies for managing business content. You will gain an in-depth understanding of information architecture, security, findability, information governance, and managing change. By the end of the course, you will know how to select the appropriate capabilities for particular business challenges and implement them effectively.

This training course is based on industry standards and global best practices. It is applicable across all industries and is independent of any particular technology or vendor solution. Our ECM course has provided over 20,000 information professionals with a systematic approach to manage all of their content and beat their information chaos challenges.

Our Enterprise Content Management course will help you:

  • Identify ways to better capture, analyze, engage, automate, and govern enterprise content
  • Learn how to develop necessary content taxonomies, metadata, and security models
  • Define your business and system requirements for enterprise content management

After passing an online exam, you will earn the AIIM ECM Specialist or ECM Master designation.

The ECM Specialist course is approved for 13 hours of CIP maintenance credits and the Master-level course is approved for 26 credits.

ECM Specialist or Master - Which is right for you?

AIIM offers two versions of our Enterprise Content Management training course; Specialist and Master. If you're only interested in learning the nuts and bolts of ECM, then you should take the ECM Specialist. This version of the course covers collaboration, capturing and creating content, automating document-centric processes, ensuring security, and more.

If your work experience is a bit more robust, then we invite you to consider the ECM Master course. This version includes all of the material in the Specialist and adds implementation (strategy development, business/tech assessments, business case, information governance, and more!)


After 10 years of ECM experience using a wide-range of technologies, AIIM courses aligned my ECM knowledge and polished my consultancy background ... I am more confident and capable. Thank you AIIM.

— Ibrahim Alawneh, ECM Lead, Al Hosn Gas

AIIM did a great job of equipping me with the knowledge needed to make the decision on a Content Management solution and thoroughly preparing me for the entire process.

— Michelle Bernard, Director, EMJ Corporation

AIIM is a welcoming education grouping of the best information specialists in the world; glad to be a part of such an organization. The knowledge I have gained has been applicable, current and relevant.

— Tammy MacKenzie, Document Manager, Aecon Group Inc

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