Today’s businesses are continuously challenged with the need to change. This course was developed to empower individuals to become change agents and guide their teams or organization through change. Understand the structured approach, strategies, communication plans, and assessments needed to lead change within your organization.
What exactly is Enterprise Content Management (ECM)? This quick study introduces what is meant by Enterprise Content Management as a concept, and describes some of the key business drivers for and benefits of ECM.
What exactly is Electronic Records Management (ERM)? This quick study introduces ERM as a concept and describes some of the key business drivers associated with ERM today.
The approaches to business management in Enterprise Content Management (ECM) and Business Process Management (BPM) are closely related. Sometimes their technologies overlap. Learn how to choose between BPM and ECM for a process management initiative.
File Shares pose unique records and information management challenges as they are collaborative in nature, have numerous stakeholders and limited metadata. Management of this environment blends communication, change management and record management principles.
This emerging technology course about Artificial Intelligence (AI) provides a primer on machine and deep learning and how AI is being used in business practices now. This course is ideal for IT, business analysts, consultants, business unit managers, and other professionals asked to effectively manage organizational content and processes.
This emerging technology course looks at how Blockchain is already used in the industry and how lessons learned have the potential to revitalize the records management and governance sector. This course is ideal for IT, business analysts, consultants, business unit managers, and other professionals asked to effectively manage organizational content and processes.