Modern Records Management

(Formerly AIIM's ERM course.)

Learn the skills and tools required to future-proof your records management career.

Modern Records Management

(Formerly AIIM's Electronic Records Management course.)

The role of records management is being redefined in organizations across the world. It's no longer enough to be a steward of information. Business executives are looking at records managers to play a critical role in accelerating business activities, enriching customer experiences, and improving operational agility.

Records managers who know how to leverage and enable all of the information they used to try to lock down are playing vital roles in their organization's digital transformation efforts.

Our Modern Records Management training course will give you the tools to future-proof your career. You will learn how to:

  • Position records management as a business enabler
  • Capture records efficiently regardless of format
  • Use automation to avoid common records management risks
  • Support privacy and eDiscovery requirements
  • Manage records effectively throughout the records lifecycle
  • Select and implement a digital recordkeeping system

After passing an online exam, you will earn the AIIM Modern Records Management Specialist or Master designation.

The Modern Records Management Specialist course is approved for 13 hours of CIP maintenance credits and the Master-level course is approved for 26 credits.

Specialist or Master - Which is right for you?

AIIM offers two versions of our Modern Records Management training course; Specialist and Master. If you're only interested in learning the nuts and bolts of records management, then you should take the Modern Records Management Specialist. This version of the course covers capturing digital-born records, metadata, retention, improving findability, and more.

If your work experience is a bit more robust, then we invite you to consider the Modern Records Management Master course. This version includes all of the material in the Specialist and adds managing email and social media, RM and the cloud, privacy and data protection, digital record keeping, and more!


AIIM is a welcoming education grouping of the best information specialists in the world; glad to be a part of such an organization. The knowledge I have gained has been applicable, current and relevant.

— Tammy MacKenzie, Document Manager, Aecon Group Inc

I love the connections I have made through AIIM and the training I have received has been relevant and timely.

— Jodie Lyons Jackson, Records Management, Sturgeon County

AIIM training has helped me understand what direction my agency should be going and what needs to get done.

— Sara Frey, Records Specialist, Western Area Power Administration

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