Business Process Management (BPM): Digitize Core Business Processes

Learn how to map, design, and automate operational processes using a combination of strategies, change management, and technologies.

Business Process Management: Digitize Core Business Processes

Available online and in the classroom, you decide how you learn best and how deep into the topic you want to go. Online students can go at their own pace and have six months to complete the course and take the final exam to earn their BPM certificate. All study materials are included in the course, and though self directed, our training modules will take you step by step through the course fully preparing you for the final exam (exam is multiple choice and true/false and you have three attempts to pass).

Enjoy a good classroom discussion?  Join peers in your field and take the course in one of our classrooms. Cover course topics over a two-day class, preparing you for  the BPM Specialist exam. Or, take an even deeper dive, and stay a full four days to put you on track to earn a BPM Master designation.

AIIM's Business Process Management (BPM) course will help you

  • Get a thorough understanding of different workflow and BPM technologies
  • Understand the fundamentals of flowcharting and use standard charting symbols and functions
  • Take a finished process model to execution
  • Identify and plan enterprise application integration
  • Earn the AIIM BPM Specialist or Master designation after passing the relevant online exam
Have a team to train? Private training classes available, please send an email to for more information.

The Business Process Management Specialist course is approved for 13 hours of CIP maintenance credits and the Master level course is approved for 26 credits.



AIIM Training Course Fees

Course Fees / Self Paced

Fees for online ECM, ERM, MRM and BPM Specialist courses (deep dives)

Self-paced, online training is a great value. Our ECM, MRM, and BPM Specialist self-paced course fees are $595 USD for non-members (Professional members enjoy a 10% discount). ECM and MRM also offer an online Master for $1785 USD for non-members (Professional members - $1600 USD). Sign up today using the purchase buttons below and get started!

Business Process Management Training Course

Data Sheet

Business Process Management Course

Get more information about AIIM's BPM Training program – full details about the course topics, levels, testimonials can be found in this PDF download. Check it out!

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This training program is one of the key success factors in a BPM project - when all stakeholders have a common understanding and vision of the capabilities.

— Phillippe Pierre, Lead Partner, PwC

AIIM is a welcoming education grouping of the best information specialists in the world; glad to be a part of such an organization. The knowledge I have gained has been applicable, current and relevant.

— Tammy MacKenzie, Document Manager, Aecon Group Inc

AIIM training has helped me understand what direction my agency should be going and what needs to get done.

— Sara Frey, Records Specialist, Western Area Power Administration

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