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Tap into vendor-neutral industry research through AIIM. Learn about industry trends, benchmark your organization's progress, and understand important next steps to move your organization forward.

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Yes, ECM needs a makeover. And yes, ECM capabilities are more critical than ever. Both are true.

John Mancini

Yes, I know "ECM" is supposed to be passé now. 

Per Merriam-Webster, the three definitions of passé are:

    past one's time
    behind the times

Minimize Business Risk: Top 5 Information Governance Obstacles You Must Tackle Now


In this eBook, we look at the top 5 information governance obstacles you must tackle and present some ways to address how your business can make some changes to move forward with your IG program.

[Working Lunch Series] Digital Transformation - Your Content In Disguise?

John Mancini

Welcome to the third installment of our Working Lunch Blog Series. For those who are new to the Working Lunch series, the idea here is simple - every Wednesday for the next couple of weeks we'll post a video of one of our most popular sessions from The AIIM Conference 2017.

Why the CIP is Not Just for Information Pros: An Accountant's Story

Felicia Dillard

When asked what the CIP means to me, I immediately smile. This accomplishment means a lot - both on a professional and personal level.

You must be wondering  - how did an accountant become a Certified Information Professional?

[Working Lunch Series] Elevating Content to Make the Unknown Known

John Mancini

Last week we kicked off our "Working Lunch Blog Series" with a great session on Changing Times: The Future of ECM. This week, we're pleased to present you with our second installment of the series.

11 Things You Need to Know About Uncontrolled Information

John Mancini

The reality for many organizations is that uncontrolled information – and especially paper -- still has a stranglehold on day-to-day activities. Many tasks requiring review and approval still require physical interactions with paper-based information. There is clearly room and opportunity for business organizations to maximize their information use and value as well as lower operating costs by removing paper from their business processes.

Guest Post - Artificial Intelligence: Huge Opportunity or the Zombie Apocalypse?

Greg Council and Rebecca Rowe

What worries us most is often not what actually gets us—that is, causes us our biggest problems. The enormous human capacity for worry can result in productive focus and taking action. Artificial Intelligence (A.I.) inspires our imaginations, invokes our worst nightmares and touches our deepest fears. Near-term, it threatens to take away our jobs and leave us with no way to feed our families.

Guest Post - GDPR and Cross Border Data Flows between the EU and the US: Current State of the Law

Andrew Pery

This is the fourth post in a series on privacy by Andrew Pery. You might also be interested in Privacy by Design: The Intersection of Law and Technology and What Do the GDPR and new Privacy Laws Mean for U.S. Companies? and Balancing Privacy Rights with Social Utility in the Age of the Internet of Things.

Understanding the "Three" Root Causes of Process Inefficiency

Tip Sheet

It's all about uncontrolled information, uncontrolled information, and...uncontrolled information. Good intentions are not enough! Information capture is the first step in being paper-free, whether it is digitizing paper using scanners, or capturing digitally created information immediately and maintaining it in digital form. It is the first step to managing and ingesting information into the information ecosystem, business processes, and taking action on it sooner. Mobile capture and the use of cloud enhance and extend this capability. But when it comes to getting basic information flows under control, the reality in most organizations does not match their good intentions. Find out more -- and what to do about it -- in the new Tip Sheet.

Do Your New Hires Think They Have Entered a Computer Museum?

Tip Sheet

Your ability to hire top talent will ultimately depend on your ability to move beyond legacy systems. In many ways, Systems of Record and Systems of Engagement are ultimately just a means to an end. What organizations are really seeking is Systems of Understanding or Insight that allow knowledge workers to access and understand information in the context of their business challenges, regardless of where that information is located. This free Tip Sheet focuses on the characteristics of a modern information infrastructure. Find out more!
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