Case Studies and White Papers

Intelligent Imaging: Scanning Only What You Need, Only When You Need It

Many businesses come to imaging frustrated with the problems of managing their paper records and, quite often, overly enamored with the vision of life in the digital world. The pain of paper is fresh in their minds and the vision of a paperless Camelot shines in the distance—an image often reinforced by the last imaging salesperson to call on the business.
The Cost of Ignoring Information Governance

The dramatic growth in the use of electronic information within businesses combined with the need for higher governance standards in business practice requires new technology solutions that can fully address governance in an automated fashion. Information governance refers to the way an enterprise manages and controls its business information. At the heart of many of the new challenges is need for control.
Building a Foundation for Information Governance

All businesses require and use content. As the volume and complexity of this content increases, so does the need to understand and manage it.
Safeguarding Your Company Against Risk and Cost

Records management reduces risk. A disciplined, enterprise-wide records management program is the one strategic move that organizations can make to mitigate against the risk of unmanaged information.

News and Information

8 Things You Need to Remember About eDiscovery

#1. Have a Governance Model to control the eDiscovery process centrally. Without an approved governance model, eDiscovery will be prone to failures. #2. eDiscovery is risky and costs money.
8 Things You Need to Know About Using Enterprise Content Management (ECM) for Regulatory Compliance

You may face a raft of regulations from different governments and agencies. But you can’t pretend these regulations don’t exist or hope they go away. Non-compliance may present a very real legal and financial risk to your organization.
How to Implement Electronic Records Management (ERM)

This presentation provides you with an overview of how to implement Electronic Records Management (ERM) according to ISO15489. The slides are from AIIM's ERM Specialist and Master Certificate Programs. For more information visit www.aiim.org/training
8 Things You Need to Know to Build an ECM Strategy

1. Without commitment, there’s no point in moving forward. The single most important element to building a strategy is commitment. I’m talking about the type of commitment you make when you jump out of a plane. Not that I’m suggesting ECM is like skydiving; if skydiving goes wrong the pain doesn’t last.

Industry Research

Electronic Records Management: Still Playing Catch-up with Paper

In most organizations, electronic records are still taken less seriously than paper records. Responsibility for applying good records management practice to electronic records would seem to reside in the IT Department rather than in the Records Department, and even where good policies exist, they are often not monitored or enforced. In this report we have compared volumes, policies and effectiveness between the management of electronic records and that of traditional paper. Legal-discovery and litigation-hold have created a demand for specific e-discovery tools, so we looked at their take up. We have also looked at the integration issues across multiple records repositories and measured long-term archive strategies.
Email Management: The Good, the Bad and the Ugly

AIIM has found that a third of organizations have no policy to deal with legal discovery and 40% might need to search back-up tapes to find emails that could be relevant to litigation. The AIIM survey also found that 84% would have no way to justify why emails of a certain age or type had been deleted. Only 19% have the facility to move important emails into a document or records management system, or a dedicated email management system, and 45% of respondents are still filing their important emails in personal Outlook folders.
State of ECM Industry: Who’s Achieved it, How are They Doing it, and is it Working for Them?

AIIM's annual State of the ECM Industry research found that compared to recent years, cost saving has taken a clear lead over compliance as the main business driver for investments in document and records management. Email is still out of control, with 55% of organizations having little or no confidence that important emails are recorded, complete and retrievable. Management of content types like SMS/text messages, blogs and wikis are largely off the corporate radar in 75% of organizations and their lack of inclusion in the corporate archive is a major risk.
Making the Case for Document Management in Challenging Times

A new AIIM survey among 400+ IT decision makers and influencers found that 89% of respondents think effective management of electronic information is “very important” or “important” to the long-term success of their organizations. The respondents claimed a surprising confidence in their information management systems with 63% indicating they were “very confident” or “quote confident” that they could prove their electronic information is “accurate, accessible, and trustworthy.” Only 9% of those surveyed expressed a lack of confidence in their information management systems.

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