Case Studies / White Papers

  • Understanding which responsive electronic records are accessible and relevant can make all the difference early on when assessing a legal case. Often, IT finds out too late that it should have been saving certain data or is asked to quickly locate responsive records based on vague or incomplete descriptions. Map your electronic information stores ahead of time and proactively index your data sources so you will be prepared when the General Counsel comes knocking!
  • Challenge: An International Biotech company needed a way to effectively manage their SOPs and regulatory submission documents, while staying compliant with regulatory requirements.

    Solution: An end-to-end solution, including implementation of new infrastructure, was executed in eight weeks. The implementation period was reduced by 60% than that of a traditional deployment, saving the customer significant time and money.
  • Learn how an international facility management, engineering, and construction company's volume of documents in over 200 document categories such as purchase orders, invoices, departmental and program procedures, submittals, overtime requests, and drawings were streamlined, incorporated into proper security review, and managed across their enterprise.
  • The business challenges of modern records management in the hybrid records environment are difficult, but not insurmountable. The key to regaining control over your records management program is a solution that can manage the hybrid records environment with a single user interface that integrates into ECM systems and creates workflows for physical and digital records in the organization.


News & Information

  • 1. Regulations are complex and can’t be ignored. One of the challenges of being regulated is understanding exactly which regulations apply to your business. You may face “horizontal” reporting regulations, such as those contained in Sarbanes-Oxley that apply to all publicly-held companies. Or, you may be subject to vertical market specific regulations such as HIPAA in health care or the FDA’s 21 CFR 11 rules. Or, you may face a raft of regulations from different governments and agencies. One thing is for sure, you can’t pretend these regulations don’t exist or hope they go away. Non-compliance may present a very real legal and financial risk to your organization.
  • Take a simple on-line assessment.

    AIIM and HP Software have jointly developed an online assessment tool to help you understand the records management competency of your organization. Records management competency has been classified into five stages with a focus on people, process and systems. On completion you will be provided with an immediate report with information on your identified stage, the associated risks, and the benefits of progressing to the next stage of records management competency

    You must log-in below or create an AIIM Web user account to take the assessment.
  • Vendor Neutral Best Practice Guidelines for Analyzing & Implementing ECM
  • 1. Close your email client. The vast majority of us keep our email client open all day long, just in case an important message comes in. This leaves us vulnerable to distraction every time a message comes in, whether it's that important note from the boss, an invitation to a webinar that may or may not be of interest, or an update on next week's potluck.

Industry Research

  • AIIM has found that a third of organizations have no policy to deal with legal discovery and 40% might need to search back-up tapes to find emails that could be relevant to litigation. The AIIM survey also found that 84% would have no way to justify why emails of a certain age or type had been deleted. Only 19% have the facility to move important emails into a document or records management system, or a dedicated email management system, and 45% of respondents are still filing their important emails in personal Outlook folders.
  • AIIM's annual State of the ECM Industry research found that compared to recent years, cost saving has taken a clear lead over compliance as the main business driver for investments in document and records management. Email is still out of control, with 55% of organizations having little or no confidence that important emails are recorded, complete and retrievable. Management of content types like SMS/text messages, blogs and wikis are largely off the corporate radar in 75% of organizations and their lack of inclusion in the corporate archive is a major risk.
  • A new AIIM survey among 400+ IT decision makers and influencers found that 89% of respondents think effective management of electronic information is “very important” or “important” to the long-term success of their organizations. The respondents claimed a surprising confidence in their information management systems with 63% indicating they were “very confident” or “quote confident” that they could prove their electronic information is “accurate, accessible, and trustworthy.” Only 9% of those surveyed expressed a lack of confidence in their information management systems.
  • And Establishing a Solid Foundation for eDiscovery, Records Management, and More . . .

    In many organizations enterprise content management (ECM) is fragmented, deployed in silos, and tied to functional areas and/or specific business applications. ECM fragmentation is further exacerbated by the positioning of ECM component technologies and solutions such as records management, eDiscovery, compliance and search as individual technologies, as opposed to an integrated enterprise platform. Practices such as Knowledge Management and BPM also draw lines of demarcation and create silos in the enterprise. While each technology and practice arguably warrants its own strategy, each is better served and positioned by an underlying infrastructure. This best practice is Information Governance.




Preferred Solution Providers


  • Hewlett Packard
  • Kodak
  • Iron Mountain
  • StoredIQ
  • Impact Solutions Inc.



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