-
In most organizations, electronic records are still taken less seriously than paper records. Responsibility for applying good records management practice to electronic records would seem to reside in the IT Department rather than in the Records Department, and even where good policies exist, they are often not monitored or enforced. In this report we have compared volumes, policies and effectiveness between the management of electronic records and that of traditional paper. Legal-discovery and litigation-hold have created a demand for specific e-discovery tools, so we looked at their take up. We have also looked at the integration issues across multiple records repositories and measured long-term archive strategies.
-
AIIM has found that a third of organizations have no policy to deal with legal discovery and 40% might need to search back-up tapes to find emails that could be relevant to litigation. The AIIM survey also found that 84% would have no way to justify why emails of a certain age or type had been deleted. Only 19% have the facility to move important emails into a document or records management system, or a dedicated email management system, and 45% of respondents are still filing their important emails in personal Outlook folders.
-
AIIM's annual State of the ECM Industry research found that compared to recent years, cost saving has taken a clear lead over compliance as the main business driver for investments in document and records management. Email is still out of control, with 55% of organizations having little or no confidence that important emails are recorded, complete and retrievable. Management of content types like SMS/text messages, blogs and wikis are largely off the corporate radar in 75% of organizations and their lack of inclusion in the corporate archive is a major risk.
-
A new AIIM survey among 400+ IT decision makers and influencers found that 89% of respondents think effective management of electronic information is “very important” or “important” to the long-term success of their organizations. The respondents claimed a surprising confidence in their information management systems with 63% indicating they were “very confident” or “quote confident” that they could prove their electronic information is “accurate, accessible, and trustworthy.” Only 9% of those surveyed expressed a lack of confidence in their information management systems.