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AIIM Conference 2016 - Digital Transformation and Process Automation

Rolf Bishop, County of San Diego's CIO introduced process improvements that have transformed the automation and submission of of forms processing for both employees and residents of San Diego. By digitizing the paper form; integrating digital signatures; and implementing workflows to handle this processing, the County of San Diego is saving over $225,000 per year. Hear how Rolf overhauled the entire counties process for anytime, anyhow, anywhere access, and won a National Digital Government Achievement Award for the project.

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