Our work is shaped by these core beliefs:
- We believe that the effective management and application of an organization's information assets is the surest path to reduce risk, improve productivity, and increase customer value.
- We believe that the individuals in organizations who understand and can act upon this relationship between information stewardship and business value will be the primary change agents for their organizations in the decade ahead.
- We believe that the wisdom in the collective experience of those who have actually implemented information management solutions (users, providers, and consultants) has far more practical value than the opinions of experts.
- We believe that users are not simply marketing targets for vendors. Nor are solution providers to be feared by users. Informed and educated users and solution providers are needed to build effective information strategies.
Consistent with these beliefs...
AIIM provides market research and information that:
- Empower end-users to make smarter information management decisions.
- Help vendors, consultants and solution providers reduce the amount of uncertainty involved in developing, marketing and selling their products and services.
AIIM provides educational services that:
- Help users, project managers, and business executives become more savvy information managers, strategists and technology buyers.
- Improve the effectiveness and efficiency of sales and marketing executives from solution provider companies.
AIIM creates networking opportunities and communities that:
- Allow users, vendors, consultants, and solution providers to connect with each other in a vendor-neutral and non-profit setting.
- Provide a means for the industry to communicate the value of effective information management and its impact on organizational effectiveness.
For over 60 years, AIIM has been the leading non-profit organization focused on helping users to understand the challenges associated with managing documents, content, records, and business processes. AIIM was founded in 1943 as the National Microfilm Association and later became the Association for Information and Image Management. AIIM is also known as the enterprise content management (ECM) association.
Today, AIIM is international in scope, independent, and implementation-focused. As the industry's intermediary, AIIM represents the entire industry - including users, suppliers, and the channel.
As a neutral and unbiased source of information, AIIM serves the needs of its members and the industry. Get up-to-date industry news from AIIM and our members.
Join the conversation at
AIIM's online communities. Find expert bloggers, discussions, wikis and buyers guides.
Become a fan of AIIM on 
Join the AIIM Network for Intelligent Information Management on 
Market Education
AIIM provides events and information services that help users specify, select, and deploy ECM solutions to solve organizational problems.
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Information Portals - Provide case studies and white papers, articles and research studies focused on Compliance/Electronic Records Management, SharePoint and ECM, Healthcare Information Management, Social Business, and Capture/Scanning/Recognition.
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Online Webinars - Provide education on the key issues and trends affecting our industry.
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Product Studies
-Get user satisfaction and expert analysis of available capture software products, social messaging vendors, and social business software.
Professional Development
AIIM provides an educational roadmap for the industry.
- Certificate Training Programs - Industry leading Certificate Training Programs include Enterprise Content Management (ECM), Electronic Records Management (ERM), Business Process Management (BPM), Information Organization & Access (IOA/Search), Enterprise 2.0 (E2.0), Email Management (EMM), Capture and SharePoint. Courses are available via the web or classroom.
- AIIM Essentials Courses - Short online courses that are focused on very specific topics applicable to any organization, and are a perfect complement to the AIIM Certificate offerings. Courses include: Imaging and Recognition, Evaluating SharePoint, Web Content Management, Digital Asset Management, eDiscovery, and PDF/A.
- In-person Seminars - Free, one-day educational seminars held in cities throughout the U.S. and Canada, help educate business and government professionals with information on the latest industry trends, key business drivers, case study examples, solutions, and more.
AIIM creates opportunities that allow users, suppliers, consultants, and the channel to engage and connect with one another - through chapters, networking groups, programs, partnerships, and the Web.
- AIIM Chapters - A network of local chapters in North America and Canada providing educational and networking opportunities for AIIM members.
- Communities - Groups of members and constituents form or become their own communities.
AIIM acts as the voice of the ECM industry in key standards organizations, with the media, and with government decision-makers.
- Market Intelligence - Industry research reports provide neutral and unbiased market research reflecting the wisdom of our 65,000 "crowd" of ECM technology users, helping you match and measure your ROI and implementation issues. Topics include: Enterprise Content Management, Email Management, Collaboration and Enterprise 2.0, Findability, Electronic Records Management, Capture, and Business Process Management.
- AIIM Standards - AIIM is an ANSI (American National Standards Institute) accredited standards development organization. AIIM also holds the Secretariat for the ISO (International Organization for Standardization) committee focused on Information Management Compliance issues, TC171.
Through year-round support, AIIM offers several types of membership to suit your needs. Select the one that's best for you, and become a recognized leader in the ECM industry. Increase visibility for your company, develop standards for the industry, get industry information and research, and network with industry professionals and peers.
- Professional Membership - for business and government professionals using ECM products and services. Education, industry research, toolkits, awards, committees, ROI calculators and discounts.
- Solution Provider Membership - for suppliers of ECM products and services. Comprehensive market exposure and increased visibility for your company, products, and services.
