Insight

Learn how to:

Get a complete view of the customer -- and act upon it
Extract valuable business data to improve business decisions
Improve collaboration with customers, employees, and partners


161 - 170 Results out of 249

Enterprise Content Management

What exactly is Enterprise Content Management (ECM)? This quick study introduces what is meant by Enterprise Content Management as a concept, and describes some of the key business drivers for and benefits of ECM.

Business Process Management

The approaches to business management in Enterprise Content Management (ECM) and Business Process Management (BPM) are closely related.  Sometimes their technologies overlap. Learn how to choose between BPM and ECM for a process management initiative.

File Share Cleanup - Quick Study

File Shares pose unique records and information management challenges as they are collaborative in nature, have numerous stakeholders and limited metadata. Management of this environment blends communication, change management and record management principles.

Electronic Records Management

What exactly is Electronic Records Management (ERM)? This quick study introduces ERM as a concept and describes some of the key business drivers associated with ERM today. 

How to Design, Develop, Deploy, and Maintain a Records Retention Program

This toolkit will provide organizations with the necessary tools to design, develop, deploy, implement and maintain a Records Retention Program helping to mitigate some risk.

How to Develop, Deploy, and Maintain a Business Classification Scheme (BCS)

This toolkit will walk you through the process for developing a business classification system for your organization.

How to Make a Process Paper Free

The steps in this toolkit will help you to examine your paper business processes and remove the paper and manual steps to prepare them for automated workflow improvements.

How to Build a Global Records Program

Find step by step guidance to help you craft a global records initiative, identify your requirements, and develop a global records retention schedule.

How to Determine the Right Type of Taxonomy for Your Business

In order to reap the value of information, we need to be able to access it quickly and easily. Taxonomies provide us with a logical structure for organizing our information, thereby making it quicker and easier to locate and use.

How to Develop an ECM Strategy

The program strategy will outline the types of activities necessary to fulfill the mission of the program.

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