Electronic Records Management (ERM)

Learn best practices and technologies for automating records management.

Electronic Records Management

Available online and in the classroom, you decide how you learn best and how deep into the topic you want to go.  Online students can go at their own pace and have six months to complete the course and take the final exam to earn either the ERM Specialist or ERM Master certificate.  All study materials are included in the course, and though self directed, our training modules will take you step by step through the course fully preparing you for the final exam (exam is multiple choice and true/false and you have three attempts to pass).

Enjoy a good classroom discussion?  Join peers in your field and take the course in one of our classrooms.  Cover course topics over a two-day class, preparing you for  the ERM Specialist exam.  Or, take an even deeper dive, and stay a full four days to put you on track to earn an ERM Masters.

AIIM's Electronic Records Management (ERM) course will help you

  • Identify, capture, classify, and transfer/dispose electronic records
  • Develop a business classification scheme, controlled vocabularies, and a metadata model for managing records
  • Leverage content analytics and metadata to automate management of electronic records
  • Plan defensible and secure retention and disposition of electronic records
  • Earn the AIIM ERM Specialist or ERM Master designation after passing the online exam (and, for Master, passing a case study assignment as well).

ERM Specialist or Master -- Which is right for me?

AIIM Training Course Fees

Course Fees / Self Paced

Fees for online ECM, ERM, MRM and BPM Specialist courses (deep dives)

Self-paced, online training is a great value. Our ECM, MRM, and BPM Specialist self-paced course fees are $595 USD for non-members (Professional members enjoy a 10% discount). The online ECM Master course is $1785 USD for non-members. Sign up today using the purchase buttons below and get started!

Students wishing to purchase these online courses in Euros or British Pounds should submit a booking form or contact Angela Hymas. Fees for these currencies are: online Specialist - £350 / €450 for non-members; online Master - £1250 / €1700.  Professional Members would receive a 10% discount.

Electronic Content Management Training Course

Data Sheet

Electronic Records Management Course

Get more information about AIIM's ERM Training program – full details about the course topics, levels, testimonials can be found in this pdf download. Check it out!

Information Management Training

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I'm ready to learn!

Just registered for a course and wondering "now what"? Click to dive in!

Prefer Instructor-Led Classes?

Perhaps you do better in a classroom with an instructor and you find value in learning during discussions with classmates and peers. If so, check out our upcoming in-person classes.

Have a Team to Train?

If you have five or more team members to train, a private class can be a better bargain. Share your interest via email to profdev@aiim.org and we will contact you shortly.

AIIM is a welcoming education grouping of the best information specialists in the world; glad to be a part of such an organization. The knowledge I have gained has been applicable, current and relevant.

— Tammy MacKenzie, Document Manager, Aecon Group Inc

I love the connections I have made through AIIM and the training I have received has been relevant and timely.

— Jodie Lyons Jackson, Records Management, Sturgeon County

AIIM did a great job of equipping me with the knowledge needed to make the decision on a Content Management solution and thoroughly preparing me for the entire process.


— Michelle Bernard, Director, EMJ Corporation

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