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AIIM Conference 2017 - Facilitating Business Process Improvement in Information Management

How do you deal with tension between IT and Records Management in your organization? Both groups work on the same business processes but approach information management issues from different perspectives. Learn how continuous improvement techniques drawn from Lean principles can offer a path for the two groups to understand the issues from each side, and work together to facilitate the best outcome for the organization.

You'll learn:
  • How to understand lean and continuous improvement principles
  • The value of lean facilitation for information process improvement
  • About the tools and techniques to use in facilitating cross-functional cooperation in continuous improvement

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