AIIM Industry Watch

AIIM's independent, in-depth research on market drivers and industry trends. Benchmark yourself against other organizations and gain insight regarding next steps for moving forward.  

2016-BPM IW Cover

Process Improvement and Automation 2016 - A Look at BPM

Industry Watch

Many organizations recognize the need to improve their business processes and the benefits that result from process automation. Similar to the rise in the dependence upon and criticality of Enterprise Content Management (ECM) systems shown in the 2016 AIIM Industry Watch Report titled “Information Management – State of the Industry 2016”, fifty-five percent of respondents to this survey say Business Process Management (BPM) is significant or imperative for their business.

In this comprehensive report, we look at the perceptions of BPM, business drivers, technology infrastructure, benefits, technical requirements, and purchase and spend plans of responding organizations. Each section presents our findings along with the analyst’s views. The report concludes with a summation and recommendations organizations can apply to their business, based on the survey findings.

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