YOU MAY NEED TO KNOW

Frequently Asked Questions

Everything you need to know about AIIM27, from registration and pricing to the hotel, cohorts, and what to expect onsite. Can't find your answer? We're happy to help.

THE BASICS

About the Summit

Who we are, what the Summit is, and where and when it happens.

Who is AIIM?

The Association for Intelligent Information Management (AIIM) has been advancing the information management industry since 1944. Today, AIIM helps organizations manage information with and for artificial intelligence through certification, education, research, networking, and community. We represent a global community of information leaders committed to better business outcomes through intelligent information management.

What is the AI+IM Global Summit?

The AI+IM Global Summit is AIIM's annual event for information management professionals, formerly known as the AIIM Conference. 2027 marks the Summit's fourth year. The new name reflects a bigger vision: bringing artificial intelligence and information management together, and giving information leaders the knowledge, connections, and confidence to put emerging technology to work.

Where is the 2027 Summit?

The AI+IM Global Summit 2027 takes place in Houston, Texas, at the JW Marriott Houston by The Galleria, 5150 Westheimer Road. See Plan Your Trip for hotel and travel details.

When is the 2027 Summit?

The Summit runs nearly three full days, April 19–21, 2027. See "What is the Summit schedule?" below for daily start and end times.

Is there a virtual option?

No. The Summit is designed for in-person engagement, with interactive sessions, cohort work, and networking you can only get in the room. If you can't join us in Houston, AIIM offers virtual events throughout the year, including webinars and interactive member hours.

REGISTRATION

Registration & Pricing

Rates, discounts, what's included, and how payments and refunds work.

How much does registration cost?

Pricing goes up after each deadline, so the earlier you register, the more you save.

Early Bird (October 15 – November 30, 2026): $1,095
Standard (December 1, 2026 – February 15, 2027): $1,395
Final (February 16 – April 20, 2027): $1,630

See the Registration page for member and government, student, and nonprofit rates.

Do you offer discounts?

Yes. AIIM members save 10% at every pricing tier. Government employees, students, and nonprofit professionals save $100 at every tier. Discount codes are listed on the Registration page. Registering a team? Groups of [3] or more save [X%] per person. [GROUP DISCOUNT PLACEHOLDER]

What's included with my registration?

Your pass includes access to all sessions from April 19–21, 2027 (some sessions have limited seating), cohort placement, networking events and social activities, and meals and snacks throughout the Summit.

Do you offer one-day or exhibit-only passes?

No. The richest Summit experience comes from going all in, start to finish. Instead of a separate exhibit hall, the Solutions Showcase is set up around the main session room, so you can meet solution providers and see demos between sessions without missing a moment.

Can I pay by invoice?

Of course. Email hello@aiim.org with your registration details and invoicing instructions, including a PO number if your organization requires one. Invoice terms are net 30, and your registration is confirmed once payment is received. All registration fees must be paid in full by April 1, 2027.

How do I get my receipt?

Your receipt is attached to your registration confirmation email. Need another copy? Email hello@aiim.org and we'll resend it.

What is the refund policy?

Through January 31, 2027: 100% refund
February 1 – 28, 2027: 70% refund of the rate paid
March 1, 2027, and after: no refunds

Cancellations must be made in writing to hello@aiim.org. If AIIM has to cancel the event due to circumstances beyond our control, registrations aren't refundable but will transfer to a future AI+IM Global Summit. See the full Terms and Conditions for details.

Can I transfer my registration?

Yes. If you can't attend, you can send a colleague in your place. Email the substitution request to hello@aiim.org by April 12, 2027, seven days before the Summit opens.

Where can I read the full terms?

Read the complete AI+IM Global Summit 2027 Terms and Conditions, including payment, cancellation, and substitution policies.

HOTEL & TRAVEL

Hotel & Travel

Where to stay, how to book, and how to get to Houston. See Plan Your Trip for more.

Is there a hotel room block?

Yes. AIIM has a room block at the JW Marriott Houston by The Galleria for Saturday through Wednesday nights at $219 per night, plus taxes and fees. The group rate may also be available up to three days before and after, based on availability. Book by March 27, 2027, using the link in your registration confirmation email or the Book Your Room link on the Plan Your Trip page. Once the block is full, we can't add rooms, so we encourage you to register and book early.

How do I change my hotel reservation?

Contact the hotel directly to make any changes. Your reservation confirmation comes from the hotel, so use the details in that email.

Which airport should I fly into?

Either Houston airport works. William P. Hobby Airport (HOU) is about 16.6 miles from the hotel, and George Bush Intercontinental Airport (IAH) is about 26.6 miles away. The hotel doesn't offer an airport shuttle, so plan on a rideshare, taxi, or rental car.

THE PROGRAM

Program & Cohorts

The schedule, the sessions, and how your cohort fits in.

What is the Summit schedule?

All times are Central Time (CT).

Monday, April 19, 2027: 9:00 a.m. general session through the evening reception, which ends at 7:00 p.m.
Tuesday, April 20, 2027: 8:30 a.m. – 7:00 p.m.
Wednesday, April 21, 2027: 8:30 a.m. – 12:15 p.m.

We're adding agenda details as they're confirmed, so check back often.

When will the full agenda be available?

We're continuously adding sessions, and the website always reflects our latest plans. Session booking opens in the event app on April 5, 2027, before you arrive in Houston.

What types of sessions can I expect?

Expect real-world examples from practitioners who've solved information management challenges firsthand. Sessions are built for participation, with discussions, hands-on workshops, and plenty of chances to learn from your peers.

What are cohorts?

A cohort is a small group of attendees matched by shared interests, roles, and challenges. Your cohort gives you a built-in community to learn with, trade ideas, and support each other throughout the Summit. You'll connect with your cohort during breakout sessions, group discussions, and networking events.

How do I join a cohort?

After you register, we'll email you a link to a short questionnaire that helps match you with your cohort. Each cohort has a facilitator and meets virtually once before the Summit and once after, on Rallyboard via Zoom, with calendar invites sent in advance. Your facilitator also leads your cohort's onsite gatherings.

Do I have to stay with my cohort?

No, it's up to you. Your cohort is there so you always have a team of like-minded peers to bounce ideas off, but you're free to build your own Summit journey. Wednesday's program includes facilitated time with your cohort.

This is my first Summit. Any tips?

Welcome! We love new faces and fresh energy. Your cohort includes past attendees who can answer questions, so you'll have familiar faces from the moment you arrive. You can also email hello@aiim.org any time.

Can I earn CEUs?

Yes. You'll earn 13 AIIM CIP CEUs for attending the AI+IM Global Summit 2027.

ONSITE & CONTACT

Onsite Details & Staying in Touch

Meals, badges, event updates, sponsorship, and how to reach us.

What meals are provided?

April 19: breakfast and lunch, plus drinks and small snacks at Happy Hour
April 20: breakfast, lunch, and snacks, plus drinks and small snacks at Happy Hour
April 21: breakfast and snacks

What if I have dietary needs?

We ask about dietary needs during registration, but plans change. Email hello@aiim.org with any updates by April 10, 2027, so we can let the hotel know. All food is labeled for allergens, with plenty of options.

When can I pick up my badge?

Pick up your badge onsite when you arrive. We'll share registration desk hours closer to the event.

How will I receive event updates?

We'll send updates to the email address you used to register. To make sure they reach you, add aiim.org to your safe senders list. While onsite, all notifications and reminders will be in the event app that will be shared with you closer to the event date.

Why am I not getting Summit emails?

First, check your junk or spam folder, and ask your IT team to add aiim.org to your organization's safe senders list. Still missing emails? Contact hello@aiim.org and we'll look into it.

What are the benefits of AIIM+ membership?

Too many to list here, including 10% off Summit registration at every tier. See them all at www.aiim.org/join.

How do I become a sponsor?

Contact Amy Michalski at AMichalski@aiim.org to learn about sponsorship and partnership opportunities. You can also view sponsorship details at www.aiim.org/aiim-global-summit-2027-sponsorship.

I still have questions. Who do I contact?

Email us at hello@aiim.org, and we'll be happy to help.

READY TO JOIN US?

Got Your Answers?
Save Your Seat.

Join information professionals from around the world in Houston, April 19–21, 2027. Register by November 30 to save $535 with Early Bird pricing.