AI+IM REGIONAL FORUM LONDON

20 OCTOBER 2026 | 1:30-4:30 PM

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Date

20 October 2026

Time

13:30 pm - 16:30 pm

Location

116 Pall Mall, London SW1Y 5ED, UK

ABOUT THE FORUM / Advancing Intelligent Information Management in the UK

For years, we’ve justified information management and governance by what it prevents. This year, we’re asking what it makes possible.

Outside the Lines: Rethinking Information Management in the AI Era challenges information professionals to move beyond traditional boundaries and connect IM/IG decisions to the business outcomes organisations care about most. As organisations work to get their data ready for AI, the conversation can no longer stop at risk, compliance, and control. It must also include trust, innovation, efficiency, resilience, and strategic value.

This free half-day forum is built to test the assumptions we walk in with, challenge the limits of “the way we’ve always done it,” and connect daily information management practice to what matters most to our organisations.

The day includes keynote presentations, interactive roundtables, a fast-paced case study competition featuring real-world projects, and lunch. You’ll leave with sharper thinking, a practical framework for making your case, and ideas you can use right away.

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REGISTRATION / Connect with Information Leaders

This event is tailored exclusively for information management practitioners within end-user organisations, that is, organisations that do not provide information management software or services. We appreciate your understanding and support in maintaining this focus.

Registration fees:
Thanks to overwhelming sponsor support, admission to the London Regional Forum is now complimentary for qualified information management professionals and consultants. Our partners stepped up to make this powerful content accessible to more industry leaders like you.

🚨 Registration will be capped at 30, to help enhance the attendee experience and interactive discussion.

AI+IM REGIONAL FORUM SCHEDULE

People Meeting in Vibrant City Park-1-1
13:30 - 14:00

Registration and Networking

Connect with peers facing similar challenges, visit the innovation stations hosted by our solution partners, and settle in over tea and coffee before we begin. You'll be seated with people you may not know yet, so the conversations can start before the programme does. 

Eryn Final 3
14:00 - 14:05

Welcome Remarks

Our host and our Diamond Sponsor, Preservica, open the day and frame the question we're here to explore. Most of us have justified information management by what it prevents. AI is changing that, and good information is increasingly what determines whether AI delivers.

Eryn Peters / Co-Creator, AI Maturity Index (Acquired by ISG)
David Canning 2
14:05 - 14:30

Outside the Inbox: What AI Can (and Can't) Do With Government Email

Email is where most government business actually happens, and it's also one of the hardest collections to manage. Volumes are huge, context is scattered across threads, and manual review can't keep pace. David Canning, Head of Digital Knowledge and Information Management at the Cabinet Office, will share how his team is using AI to review email collections: what they tried, what worked, where human judgement still matters, and what they'd tell other organisations thinking about doing the same.

David Canning MBE FIRMS CIPP/E / Head of Digital Knowledge & Information Management, Cyber, Information, Privacy, SecurityCabinet Office Digital
116PallMall-London-venue-Waterloo-conferences-com
14:30 - 14:45

Case Study: Preservica

This session shares a real-world example of how one Preservica customer rethought their approach to preserving and managing long-term digital records. You'll hear what prompted the change, what they did differently, and the practical results that followed, from easier access to trusted information to better outcomes for the people who depend on it.

Alex Woolfenden / Enterprise Sales Executive, Preservica
A bright energetic conference setting with people networking and engaging modern professional environment with warm lighting teal and blue tones-1
14:45 - 15:00

Networking Break

A chance to follow up directly with our sponsor and peers. Refreshments are served.

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15:00 - 15:30

Roundtable Discussion

Each table will take stock of what they've heard from our speakers and case studies. You'll share what squared with your own thinking, the three points that stood out most, and what's still circling in your head. From there, the conversation turns to what you'd do differently back at your organisation, and how you'd make the case for information management in terms a business leader cares about. Each table will share one takeaway with the room.

Eryn Final 3
15:30 - 16:00

The Accountability Advantage: Building Strategic Influence in the AI Era

As organisations rebuild around AI, information professionals have a rare chance to claim the territory no one else can occupy. Eryn Peters draws on what she's heard in the room today and hands you the 2030 IM Leader Framework, a practical guide to what to learn, what to delegate, and what to influence. You'll leave knowing how to position yourself as the translator between data and meaning, and how to communicate that value upward without waiting for permission.

Eryn Peters / Co-Creator, AI Maturity Index (Acquired by ISG)
Forum Sign
16:00 - 16:05

Closing Remarks

We will share final remarks, key takeaways, and close with a resource to take back to your organisation. 

Eryn Peters / Co-Creator, AI Maturity Index (Acquired by ISG)

EVENT SPONSORS / Thank You to Our Sponsors & Partners

Sponsorship Details

TESTIMONIALS / Hear From Our Community

The content wasn't theory. We covered the practical stuff: real use cases, AI implementations, M365 challenges with an engaged audience of practitioners who wanted to dig into what works and what doesn't. No fluff, just actionable insights. tending AIIM forums has accelerated our digital transformation journey significantly. The quality of speakers and the depth of expertise in the room is unmatched. I always leave with new connections and practical knowledge that directly impacts our information strategy.

by James Watson,  President and Founder | Doculabs

James Watson

AIIM Regional Forums offer the perfect blend of thought leadership and peer collaboration. The intimate format allows for meaningful discussions on the challenges we all face with unstructured data and AI readiness. These events are essential for staying current in our field.

by Emma Thompson, Records Manager

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FEATURED SPEAKERS / Learn from Industry Leaders

Eryn Final 3
Eryn Peters
Co-Creator, AI Maturity Index (Acquired by ISG)

VENUE / Join Us at London's Iconic 116 Pall Mall

Set in the heart of London, 116 Pall Mall provides a distinguished setting for the AI+IM Regional Forum London. This historic venue brings together timeless elegance and modern amenities, creating the perfect environment to connect with peers, share insights, and explore the challenges and opportunities shaping information management today.

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EVENT LOCATION


116 Pall Mall
London, UK  SW1Y 5ED

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FORUM FAQS
CONTACT US

For this event, an information management practitioner is someone who works inside an end-user organisation to manage, govern, protect, organise, retain, or improve the use of that organisation’s information and data.

This may include professionals working in records management, information governance, compliance, legal operations, privacy, data governance, knowledge management, enterprise content management, automation, AI readiness, or related functions.

This event is designed specifically for practitioners within end-user organizations. It is not intended for consultants, vendors, solution providers, software companies, service providers, or organizations that sell, implement, or advise on information management technology or services. We appreciate your understanding as we maintain a practitioner-focused environment for open discussion, peer learning, and real-world problem solving.

 

The AI+IM Regional Forum London will take place at 116 Pall Mall, London SW1Y 5ED. Located in the heart of St. James's, this iconic venue is just steps from Trafalgar Square, Piccadilly Circus, and Charing Cross Station, making it easily accessible from across London and beyond. With its blend of historic architecture and modern meeting facilities, 116 Pall Mall provides an exceptional setting for learning, networking, and engaging with fellow information and data professionals. 

This is a complimentary event with limited capacity. To ensure as many members of the community as possible can participate, we ask that you cancel your registration as soon as possible if you are no longer able to attend.

Because attendance is limited to 30 participants, cancellations received in advance allow us to offer your place to someone on the waitlist. If your plans change, please log in to the AIIM Member Portal at my.aiim.org and cancel your registration at least 48 hours before the event whenever possible.

Thank you for helping us make the best use of the available spaces and for being considerate of fellow community members who may wish to attend.

Just bring yourself, your curiosity, and a willingness to engage with your peers. We recommend bringing a notebook or laptop if you'd like to take notes, along with plenty of questions and real-world challenges to discuss with fellow information and data professionals.

The AI+IM Regional Forum is designed to be interactive, so you'll get the most value by actively participating in conversations, sharing experiences, and learning from others in the room.

No. The AI+IM Regional Forum is designed as an interactive, in-person experience that encourages open discussion, peer-to-peer learning, and meaningful networking. Throughout the day, attendees participate in conversations, ask questions, and share real-world challenges and experiences that are often best suited to a live environment.

By not recording the session, we create a space where participants can engage freely, connect with their peers, and stay fully present in the discussion. We encourage attendees to take notes, exchange contact information, and make the most of the opportunity to learn directly from fellow practitioners and experts in the room.

MEMBERSHIP / Join the AIIM Community

AIIM membership connects you with a global community of information management, governance, data, and AI professionals who are navigating many of the same challenges you face. Gain access to expert insights, practical resources, professional development opportunities, and a network of peers who can help you stay ahead in a rapidly changing landscape. Whether you're looking to deepen your expertise, earn certifications, or connect with others in the industry, AIIM membership provides the tools and community to help you succeed.

LEARN MORE ABOUT MEMBERSHIP