Insight

Learn how to:

Get a complete view of the customer -- and act upon it
Extract valuable business data to improve business decisions
Improve collaboration with customers, employees, and partners


61 - 70 Results out of 100

6 Reasons You Need to Refocus on the "C" in "CRM"

Tip Sheet

Most organizations have in place a CRM or Customer Relationship Management system. A CRM solution is used to track customer information, customer documents, relationships, and potential deals. However, when organizations implement these systems, they often neglect a key issue - how to manage and organize the actual customer documents that flow through a CRM system - the raw material that actual creates value.

4 Workplace Changes That Should Drive Your Collaboration Strategy

Tip Sheet

How are organizations embracing collaborative technologies? How will the nature of work change between now and 2020? What are the measures that we should be watching? Will changes in the nature of work fundamentally impact the competitive outcomes of organizations, or will we look back on this period of experimentation as a fad that will pass? Let's look at 4 key changes in the workplace that are driving collaboration strategies.

What We Learned from the AIIM Community in 2016 and What we see in 2017

eBook

This eBook recaps the highlights and findings from our 2016 research, offers some conclusions we have drawn based on the responses collected from the AIIM community, and provides a look at what we see ahead for 2017.

Key Areas Where Information Management is Advancing and Changing – A Look Ahead

Join AIIM’s Chief Evangelist John Mancini for a forward-thinking strategy-building look at seven key areas where Information Management is advancing to Content Services, and a look at some changes 2017/2018 will bring to the market. Some of these points include: how content transparency, usability and mobility are coming together; why cloud and hybrid implementations are on the rise; and how compliance and risk are affecting the complexity of business operations. From this analysis we’ll outline steps on how to prepare for a “future-is-now” state. We’ll offer strategies and recommendations for an action-oriented forward-looking content strategy plan to bring success to your organization.

3 Ways to Power Your Case Management with Content Analytics

When Analytics team up with Case Management, a new world of business value is opened up that allows for contextual search, investigative analytics, predictive analytics, and more! In this webinar, we’ll be joined by leading process improvement expert Nathaniel Palmer as he shares; an overview of Case Management and the latest advancements; how content analytics can extend your process improvements and Case Management initiatives; and how this combination can have a remarkable impact on your organization’s ability to use the knowledge you already have to understand your customers.

Where Are You on your Digital Transformation Journey? 6 Criteria to Measure your Company’s Readiness for Future Success

The path to your company’s longevity and future success is not simply "more technology." While technology is certainly the enabler, you need to invest heavily on a strategic and cultural shift within the organization. Join us as we discuss the reasons why you need to understand where you are today, plan for your desired future state, and map how to get there. To accomplish this, we’ll outline 6 criteria to measure your digital maturity. Companies that truly transform themselves will become the new leaders, the "built to last" organizations of the future. By contrast, laggards in will have to become highly reactive just to survive. And it’s more than just survival – it’s about succeeding. And we’ll show you how.

8 Benefits of an Enterprise File Sync and Share Solution

Tip Sheet

Organizations often wring their hands worrying about the Dropbox effect -- employees using unsanctioned and consumer grade file sync and share solutions to improve their own personal productivity. Instead of fighting an uphill battle to get users to change their behavior, suppose organizations embraced the consumer revolution and adopted an enterprise-grade file sync and share solution? What are the key benefits of adding enterprise file synch and share (EFSS) capabilities to your ECM strategy?

Enterprise Content Management: What I Have - What I Need

White Paper

Download this white paper to take a look at what a number of organizations have established currently in relation to ECM, and in turn, explore what they need in the future.

Trendscape: Infonomics - How Do You Measure the Value of Information

White Paper

AIIM gathered 86 leaders in information management from around the world and asked, 'How do you measure the value of information?'

Explore the conversation, understand why organizations don't manage their information assets with the same seriousness as their financial ones, and gain insight on how some organizations are starting to make headway.  

SharePoint: Determine Your Next Move

Join AIIM’s chief analyst Bob Larrivee and a panel of speakers, as they bring to life some of the key highlights and trends from our SharePoint research. Learn how organizations like yours are succeeding with SharePoint by: extending its collaboration and content management functionalities; enhancing its broad enterprise information management and governance capabilities; and preparing for their investment for the future.

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