Insight

Learn how to:

Get a complete view of the customer -- and act upon it
Extract valuable business data to improve business decisions
Improve collaboration with customers, employees, and partners


11 - 20 Results out of 100

Information Capture: The First Step on the Digital Transformation Journey

eBook

To succeed on the Digital Transformation journey, it requires a strategy, planning and the design of a better information ecosystem - what we refer to as Intelligent Information Management (IIM). Download this eBook to learn how to take the first step on the digital transformation journey.

Onboarding – Transform How You Bring Aboard New Customers and Staff Efficiently

You get new customers/citizens reaching out to you every day. You hire new employees. You contract with new supply chain vendors or business partners. Now what? For each person who interacts with your business stream, you should have a process mapped out to make that time the best and most productive it can be, regardless what that interaction entails.  For any of these scenarios, you’ll need to integrate workflow, document management, records management, data privacy, data security, (possibly) case management, and more to expedite this new relationship with ease. In this webinar, AIIM’s chief analyst Bob Larrivee will share top tips and methods to consider and implement to ease and expedite your onboarding process.

3 Immediate Wins While You Migrate Content to the Cloud

Tip Sheet

As you approach the content migration question, what short term benefits can you get along the way to make the journey easier? How can you use content migration to not only migrate content, but also improve its quality?  Download this tip sheet to find out where to start.

Now is the Time to Break Free of Paper

Tip Sheet

Paper is still all around us.  It slows our processes, creates frustrations for our customers and business partners, and it extracts a toll on the environment.  Despite all of the advantages of paperless processes, many organizations struggle with taking the first step. Download this tip sheet to find out where to start.

Selling Digital Preservation to the C-Suite

Tip Sheet

In this tip sheet we look at how the business objectives of innovation, optimizing customer experiences, and ensuring compliance frequently overlap and are reinforced by a coherent preservation approach.

The 1-2 Punch for Digital Business – Converging Your Content and Processes

What's next in 2018 with Intelligent Information Management (IIM) is the growth of platforms to accelerate digital reinvention. This webinar will present the case for a new digital business automation platform that combines Content Management, Workflow, Business Rules, Robotic Process Automation, and Artificial Intelligence into cloud-based, low-code tools for rapid application design and deployment. Forrester analyst Rob Koplowitz will present the business drivers behind this new platform approach, along with client examples from major business and government agencies who are proving the value.

Modern problems require modern solutions: Meeting the challenge of Big Content

eBook

Why won't the old solutions work anymore?
A new generation of problems requires new approaches, in this ebook we find out why modern information management problems require modern solutions.  Download this FREE ebook to learn more.

A winning recipe: SaaS + Cloud Content Management + IaaS

eBook

The capabilities of the IaaS platform upon which your SaaS and Content Management solutions sit — your IaaS platform — are increasingly important (and under-appreciated!) as the technology requirements facing organizations continue to bend and shift.  Download this FREE ebook to find out more.

How the Move to Content Services Makes CX More Challenging

Tip Sheet

How to put CX at the core of your Content Services strategy - the question of systematically understanding how customer experiences connect with content management capabilities and performance is about to get a lot more challenging.  Download this tip sheet to find out more.

Getting Ahead of the Disruption Curve is Critical for Insurance Companies

Tip Sheet

How to Resist Disruptive Competitors - A key priority for insurance companies is to determine how to incorporate technologies at the edge into their successful legacy business models and infrastructures. In this tip sheet we look at 5 suggestions to overcome legacy inertia.
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