You know the story: the more global your business and the customers you serve, the more scattered your content is and complicated your processes become. Before you know it, your content gets siloed in every office and process. Digital Transformation can't happen if your workers can't find, share, manage and protect your information. Join Don Brumfield, VP of IT and Infrastructure at Heidrick & Struggles - one of the leading global executive recruitment firms - to learn how they resolved these issues by going all in on the cloud.
How the compliance department at Farmers Insurance enabled cutting edge initiatives. On the heels of introducing breakthrough Artificial Intelligence, Internet of Things, and "Fintech" initiatives into the enterprise, Farmers recognized a need to modernize its records and information management strategy to support and protect these new capabilities. The organization invested in talent, research, eDiscovery tools and policy development to solve some of the highly-regulated industry's most complicated challenges including email retention, legal hold defensibility and records compliance.
The adoption and consumption of “content services” is fueling advances in automation and integration. Together, they’re changing the way we work, the way that we design business processes, and the way we measure success in managing content. Even better news: all of this can be achieved by building on your current core back-end ECM systems. Join us to explore proven methods for using content services to make business processes more effective.
Jack Moore is an ECM veteran. As the Shared Services ECM leader for DHL Global forwarding, Jack is continually seeking improvements in customer response time, operational efficiency, and global logistics. Come hear about the lessons he has learned and the practices he has applied during his information management journey.
The General Data Protection Regulation (GDPR) becomes enforceable at the end of May, 2018. Designed to strengthen and unify data protection for individuals within the European Union (EU), it comes with a strict set of compliance protocols. And, because GDPR also applies to the export of the export of personal data outside the EU, it is applicable to any entity that uses or exchanges this data. As Vice President and Senior Legal Counsel for a leading international bank, Paul Lanois knows firsthand the importance of protecting and securing customer data and intelligence.