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Get one-on-one instruction while learning with a group of peers to help you along the way.

Business Process Management Master Class – April 2-5, 2019 - Amsterdam, NL

This is an in-person classroom course. All study materials and exam are included in the course, and though self directed, our training modules will take you step by step through the course fully preparing you for the final exam (exam is multiple choice and true/false and you have three attempts to pass). Course access is good for six months and after passing the BPM Specialist exam and Master case study, you will earn the BPM Master certificate. 

If you are planning on the BPM Master designation, you must attend all four days of class (the first two days covers the BPM Specialist content, and the last two days covers implementation and the case study).  If you only seek the BPM Specialist designation, just attend the first two days of class.

AIIM's Business Process Management (BPM) course will help you

  • Define key activities associated with business analysis
  • Identify the reasons for business process change and understand different scenarios
  • Understand the role and value of flowcharting, charting symbols and functions
  • Learn how to connect BPM scenarios to specific types of BPM technologies
  • Earn the AIIM BPM Master designation after passing the online exam and case study assignment
Alex Visser


Alex Visser, CIP

Alex Visser is an internationally recognized lecturer on the topic of Information Management. Since 1999 Alex has worked in the ECM industry as a consultant, project manager, trainer and lectured on 6 of the 7 continents for a wide range of organizations and industries. He has AIIM Master designations for ECM, ERM, BPM E2.0 and EMM.

AIIM Training Course Fees

Course Fees for Public Classes

Foundations of Intelligent Information Management (4 days) - $2495 (USD)

Professional Members receive 10% discount which is applied at check out. Click the appropriate box below to purchase your preferred course.

Important: If you are flying in for this class, please check with AIIM to make sure the class is going forward before purchasing non-refundable tickets. Sometimes classes are cancelled if enrollment is too low. It’s always best to purchase refundable tickets and/or insurance.

Class Location

Amsterdam, NL

Aristo Amsterdam
Teleportboulevard 100
1043 EJ Amsterdam

Important: Flying in for class? Please either: 1) purchase refundable tickets (or insurance) or, 2) check with AIIM to make sure the class is going forward before purchase non-refundable tickets. Sometimes classes are cancelled if enrollment is too low. Thanks.


This training program is one of the key success factors in a BPM project - when all stakeholders have a common understanding and vision of the capabilities.

— Phillippe Pierre, Lead Partner, PwC

AIIM is a welcoming education grouping of the best information specialists in the world; glad to be a part of such an organization. The knowledge I have gained has been applicable, current and relevant.

— Tammy MacKenzie, Document Manager, Aecon Group Inc

AIIM training has helped me understand what direction my agency should be going and what needs to get done.

— Sara Frey, Records Specialist, Western Area Power Administration

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