Join Us in the Classroom

Get one-on-one instruction while learning with a group of peers to help you along the way.  Don't see a class in your area? Check our global partners for their local listings.

ERM Master Class – March 13-16, 2018 – Midrand, SA

This is an in-person classroom course. All study materials and exam are included in the course, and though self directed, our training modules will take you step by step through the course fully preparing you for the final exam (exam is multiple choice and true/false and you have three attempts to pass). Course access is good for six months and after passing the ERM Specialist exam and Master case study, you will earn the ERM Master certificate. 

If you are planning on the ERM Master designation, you must attend all four days of class (the first two days covers the ERM Specialist content, and the last two days covers implementation and the case study).  If you only seek the ERM Specialist designation, just attend the first two days of class.

AIIM's Electronic Records Management (ERM) course will help you

  • Identify, capture, classify, and transfer/dispose electronic records
  • Develop a business classification scheme, controlled vocabularies, and a metadata model for managing records
  • Leverage content analytics and metadata to automate management of electronic records
  • Plan defensible and secure retention and disposition of electronic records
  • Earn the AIIM ERM Master designation after passing the online exam and case study assignment

This ERM Class is being offered through AIIM Partner, Datacentrix, located in South Africa. Registration is handled through Datacentrix.



Louisa Venter

Louisa Venter is a Senior ECM Specialist, working in the Gauteng EIM Business Unit at Datacentrix. Louisa’s passion for knowledge management has resulted in a 27-year career in the field, culminating in her appointment at Datacentrix in March 2013. She loves the challenge of developing solutions for clients to harness ECM for optimum business results. Her responsibilities include; analysis of client business processes, planning strategies for and contributing to the design of ECM solutions and training clients in the implementation and use of ECM systems .

Electronic Content Management Training Course

Data Sheet

Electronic Records Management Course

Get more information about AIIM's ERM Training program – full details about the course topics, levels, testimonials can be found in this pdf download. Check it out!


Class Location

Midrand, South Africa

Datacentrix Pty Ltd
238 Roan Crescent
Midrand 1683
South Africa

The overview on machine learning from the Emerging Techonologies course was very good. And I came away with the intention of looking for some quick wins with RPA.  

— Laura Downey, Branch Chief, Transportation Security Administration

AIIM is a welcoming education grouping of the best information specialists in the world; glad to be a part of such an organization. The knowledge I have gained has been applicable, current and relevant.

— Tammy MacKenzie, Document Manager, Aecon Group Inc

I love the connections I have made through AIIM and the training I have received has been relevant and timely.

— Jodie Lyons Jackson, Records Management, Sturgeon County

Back to Top Back to Top