Best Practices for Enterprise Content Management: Advice from the Trenches When you are immersed in day-to-day business operations, optimizing your content management strategies doesn’t necessarily fall high on your list of priorities. It is often difficult to know where to start and—equally as important—where to expend your resources. That said, however, the “if it ain’t broke, don’t fix it” mentality is no longer a valid approach for any business that hopes to remain competitive. Optical Image Technology Inc 3/18/2008 [Case Studies]
Evaluating “Best Practices” for Electronic Document Management: Tips for Ensuring Successful Implementations the First Time This article gives an overview of best practices, and practical considerations as you consider
purchasing and implementing an EDM solution. It provides a synopsis of typical components
in an EDM suite and useful tips for choosing solid solutions that deliver what they promise. It
also outlines challenges and recommendations for evaluating vendor “best practices” and cites
several reliable sources for information about industry-wide best practices in EDM. The goal
of this article is to help EDM project champions and managers evaluate technology providers
with open eyes and make the right decisions the first time so they can experience maximum
payoff and satisfaction from their investment. Optical Image Technology Inc 3/18/2008 [Case Studies]
Capture, Index, Access: The Paperless Office Provides Centralized Intelligence for Small Businesses Ready access to information becomes the springboard to enhanced customer services, greater
efficiency, and better decision making. This article explains these and other fundamental
business benefits of electronic document management. It introduces four distinctly different
methods (scanning, fax/email management, online forms, and adding bar codes to forms) to
help businesses gain control over their paper and information. Finally, it provides several tips to
maximize the value of the easy, yet secure access that a well-conceived, Web-based electronic
document management (EDM) system provides. Optical Image Technology Inc 3/18/2008 [Case Studies]
From Network to Desktop Scanning: Choosing What’s Right for Your Business The plethora of scanning solutions for business can seem as challenging to untangle as jumbled shoelaces. The well-known adage of “you get what you pay for” can be unsettling, particularly at a time when budget constraints make more robust solutions difficult to consider. Many organizations are unsure whether they really need all of the bells and whistles that a higher-end solution offers. This article will help business readers to learn about the options available for scanning, and to understand how quality scanning at any level—when paired with electronic document management and digital workflow—can optimize business efficiency. Optical Image Technology Inc 3/18/2008 [Case Studies]
Straight-through Processing: Using Workflow to Push Information through the Communications Labyrinth at Break-neck Speed Insurance companies today continue to aspire to reach many of the same goals as they did one hundred years ago, but the opportunities for achieving them are greater than ever before. Quick access to reliable data is still a requirement, enabling the right decisions to be made the first time and helping insurers to avoid costly penalties and lawsuits. Serving customers promptly with accurate information and timely decisions is still vital, and helps to build customer loyalty. Detailed, efficient record keeping is a prerequisite to ensure smooth operations and comply with audits and regulations. What has changed considerably is the ability to tap into technologies that communicate seamlessly and help all of this to happen at break-neck speed. Optical Image Technology Inc 1/29/2008 [Case Studies]