Survey shows implementations of Microsoft SharePoint generally go ahead without a formal business plan, and with confusion about where and how it is to be used.
Silver Spring, MD – July 6, 2010 - A recent survey by AIIM
(Association for Information and Image Management) has found that less than 50%
of SharePoint implementations were subject to a formal business case, and only
half of those required a financial justification. As a result, most did not have
a management plan as to which of SharePoint’s many features were to be used, and
where. Meanwhile, SharePoint deployment is proceeding rapidly, with 22% of
respondents reporting it to be in use by 100% of staff. This adoption rate is
set to double by this time next year.
Half of the smaller
businesses implementing SharePoint are addressing the issues of information
management for the first time. Even in the largest organizations, a quarter have
no previous experience with Enterprise Content Management (ECM) or Document
Management (DM) systems. As a result, only 22% provide any guidance to staff on
the use of content types and classification. In addition, just 15% have
retention policies and legal discovery procedures - risking content chaos within
SharePoint as well as outside of it, according to the AIIM report.
Even for organizations that do have existing ECM and DM systems, nearly a
third have yet to define how SharePoint fits with their existing ECM and DM
systems. The most popular option is to use SharePoint for collaboration and
intranet publishing while relying on existing systems for document and records
management. In many cases, SharePoint will be used as a portal or front-end to
those existing systems. Only 8% of survey respondents are planning to phase out
their existing ECM suite in favor of SharePoint, while 7% plan to invest in a
new ECM or records management suite to go with their SharePoint system.
According to Doug Miles, Director of Market Intelligence for AIIM, “We see
that organizations are pushing forward with enterprise-wide rollouts of
SharePoint for collaboration and intranet, and are using this universal access
to provide single-sign on portals into existing document and records
repositories, thereby opening them up for better knowledge sharing.”
The AIIM report also shows that among those who are using SharePoint for
traditional ECM applications, there is strong growth in the use of add-on
packages to strengthen and supplement standard functionality, particularly in
BPM, security, records management, search, Enterprise 2.0 and archive.
Based on over 600 responses, the AIIM Industry Watch research report is
entitled “SharePoint- strategies and experiences” and is free to download from
the AIIM website at http://www.aiim.org/research/SharePoint-2010.aspx.
It is underwritten by Allyis, Autonomy, EMC, HP, IBM, Kofax, NewsGator and Open
Text.
About the research
The survey was taken by 624 individual members of the
AIIM community between May 6th and June 5th, 2010, using a Web-based tool.
Invitations to take the survey were sent via e-mail to a selection of the AIIM
worldwide community members.
About AIIM
AIIM (http://www.aiim.org) is
the community that provides education, research, and best practices to help
organizations find, control, and optimize their information. For over 60 years,
AIIM has been the leading non-profit organization focused on helping users to
understand the challenges associated with managing documents, content, records,
and business processes. The AIIM community includes over 65,000 users and
professionals.
About the Sponsors
About Allyis
Allyis develops and supports technologies that help
businesses operate, share information, and communicate more effectively. Whether
developing an employee intranet to connect a dispersed workforce, designing a
knowledge management strategy to surface talent and expertise, or providing
content management support, Allyis leverages people and technology to make
business more efficient and effective.http:// www.allyis.com
About Autonomy
Autonomy, a global leader in infrastructure software for
the enterprise, spearheads the Meaning Based Computing movement. Autonomy's
technology allows computers to harness the full richness of human information,
forming a conceptual and contextual understanding of any piece of electronic
data, including unstructured information, such as text, email, web pages, voice,
or video.http://www.autonomy.com
About EMC
EMC Corporation (NYSE: EMC) is the world’s leading developer and
provider of information infrastructure technology and solutions that enable
organizations of all sizes to transform the way they compete and create value
from their information. Information about EMC’s products and services can be
found at http://www.EMC.com
About HP
HP Information Management solutions allow organizations to
capitalize on their business information by managing, protecting and extracting
value from their information assets. These solutions integrate information
across the enterprise, facilitate informed business decisions, meet compliance
requirements, and reduce the cost of document and information management - while
enhancing data protection and availability. http://www.hp.com/go/im
About IBM
For more information about IBM Enterprise Content Management,
visit http://www.ibm.com/software/data/ecm.
About Kofax
Kofax is a Microsoft Gold Certified Partner and the leading
provider of document driven business process automation solutions. For more than
20 years, Kofax has provided award-winning solutions that leverage Microsoft
technologies to streamline the flow of information throughout an organization by
managing the capture, transformation and exchange of business critical
information. http://www.kofax.com
About NewsGator
NewsGator makes SharePoint social. Our Enterprise 2.0
software suite, Social Sites, boosts any organization’s performance with the
power of innovation management, collaboration and knowledge-sharing both inside
the enterprise and out. NewsGator is the pre-eminent provider of social business
computing software – with a 2.5 million user install base across 350 Global 2000
enterprise customers, civilian agencies and DoD entities. http://www.newsgator.com
About OpenText
Open Text, an enterprise software company and leader in
enterprise content management, helps organizations manage and gain the true
value of their business content. Open Text brings two decades of expertise
supporting 50 million users in 114 countries. We help organizations capture and
preserve corporate memory, increase brand equity, automate processes, mitigate
risk, manage compliance and improve competitiveness. http://www.opentext.com
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Beth Mayhew
Director, Marketing
301.755.2681
bmayhew@aiim.org
Doug Miles
Director, Market Intelligence
+44.1905.727600
dmiles@aiim.org