AIIM Insights: Carl Frappaolo on eDiscovery

AIIM’s VP chats with Peter Pepiton II of CA about eDiscovery -- defining the challenges , dispelling myths and defining best practices.

Episode 18

AIIM Insights: The Struggle with Unstructured Information

Carl Frappaolo, AIIM Vice President, Market Intelligence, reveals results of its’ exclusive survey (sponsored by EMC) on content management.

The survey, which polled more than 200 IT business professionals, reveals that today's businesses and government organizations continue to struggle with management of "unstructured" information, which represents the majority of data collected and accessible to enterprises -- including scanned images, Word files, spreadsheets, presentations and e-mail. While 99 percent of respondents admitted that unstructured information played a significant role in driving their business processes, most identified major challenges if unstructured information was not readily available as part of those processes.

Episode 17

ReadSoft's Senior VP, Global Sales & Marketing - Peter Horwing
on the Capture Hot Seat with John Mancini

John Mancini chats with Peter Horwing, Senior VP, Global Sales & Marketing, of ReadSoft about the importance of capture technology and how your company's mailroom can go "green."

Episode 16

ECM @ Work: Thomson Financial - Thomson Seeks Better Search Solutions

Thomson Financial is the leading provider for investment tools and information for more than 1,200 firms globally.

Thomson had legacy systems and multiple databases that were not searchable. They needed a way to provide an intuitive and fast performing search, a recognizable taxonomy, and a content magement system that made sense and worked for all types of users.

Janelle Julien talks to Josephine Johnson about the design challenge of creating a comprehensive search mechanism for Thomson's users to find exactly what they need quickly within vast amounts of research content.

Episode 15

ECM @ Work: James G. Davis Construction Co. Improves Project Coordination and Team Collaboration

James G. Davis Construction Co. needed a better system for managing all project-related documents and email, and an easier way to share project materials with off-site team members over the Web.

They implemented a solution that provided secure, remote access to searchable repository project folders; and Outlook-integrated email management for storing and tracking project-related email.

Janelle Julien talks with Chris Scanlon about how Davis Construction Co. improved project coordination, team collaboration, and gained better control of all project-related correspondence and documents.

Episode 14

ECM @ Work: Focus Data Services Ltd Complies with the EU Data Retention Directive

Focus Data Services Ltd has developed a reputation in the field of fraud management and criminal investigation and comprises specialists in intelligence analysis and investigation, providing a holistic approach to identifying, detecting, and dealing with criminal activity. Focus Data Services Ltd is actively involved in ongoing investigations, providing an analysis and examination service to a range of agencies. As the only European commercial holder of a license to train Anacapa Sciences intelligence analysis, Focus Data Services Ltd is responsible for the delivery of this and other training in the UK and throughout the world.

As such, European telecommunications carriers must retain large amounts of CDR data to remain compliant and require data management systems that can adequately store and provide real-time access to massive volumes of data.

Janelle Julien talks with Ray Green about how Focus Data Services Ltd must meet EU Data Retention Directive requirements.

Episode 13

ECM @ Work: RIMEX Supply Ltd. - RIMEX Transforms its ERP Reports

RIMEX is a Canada based custom manufacturer of all wheels and rims for mining, forestry, and industrial equipment, specializing in Haul Trucks and Loaders. With 30 years in the industry and over 40 years experience, RIMEX designs and manufactures longer-life wheels and custom applications to keep even the most difficult vehicles moving.

RIMEX has a wide variety of data acquisition and delivery tasks, including a multisite sales report each morning for the sales department and a complete inventory valuation several times a year for its accounting department. They needed a way to capture and transform relevant information to a usable format.

Janelle Julien talks to Darren Kennedy about how RIMEX transformed its ERP reports into data that helps drive the company's manufacturing capabilities.

Episode 12

ECM @ Work: Abrazo Health Care Streamlines Scanning

Abrazo Health Care is a group of six specialized healthcare affiliates in Maricopa County, Arizona, which includes the City of Phoenix. Abrazo had problems with excessive time spent on scanning and filing documents in the Medical Staff database.

Now the staff is able to easily manage all scanning within the specific regulatory timeframes and no longer has the extra expense of, and potential errors associated with, using temporary help.

Learn how the Medical Staff Office at Arrowhead Hospital streamlined the process from Linda Smith, Medical Staff Coordinator.

Episode 11

Banctec's CTO Mark Fairchild
on the ECM Hot Seat with John Mancini

John Mancini talks to Mark Fairchild, CTO of Banctec, about the BPM (Business Process Management) industry and Banctec's successes in automating key end user processes.

Episode 10

ECM @ Work: Salans & SOX Compliance

Salans is an international law firm with over 160 lawyers, including 46 partners. The Paris office is among the leading law firms in France. Salans wanted to digitize paper so it can be emailed and/or saved into their DM system. They needed OCR capability to be able to transfer paper into Word, to search documents, and to save administrative time.

Janelle Julien talks with Marcel Henri about how Salans must comply with SOX and be ISO certified as part of an international group with offices in the U.S.

Episode 9

ECM @ Work: City of Torrance - City Attorney's Office Goes Paperless

The City of Torrance is the sixth largest city in Los Angeles County, with a population of about 150,000. Within the City Attorney's office, complete lack of automation resulted in excessive costs and inefficiencies. Today, the City Attorney's Office operates efficiently with a nearly paperless workflow.

Janelle Julien talks to Linda Santos about how they devised a strategy to make information more accessible.

Episode 8

Oracle's Andy MacMillan on the ECM Hot Seat

John Mancini talks to Andy MacMillan, VP of Product Management for Oracle, about industry consolidation, the Stellent acquisition - and the impact of both on end users.

Episode 7

Spring CM's Christine Mason on the ECM Hot Seat

John Mancini talks to Christine Mason, President and CEO of Spring CM, about ECM services solely as a service provider and her role in the ECM industry.

Episode 6

Kodak's Kevin Keener on the ECM Hot Seat

John Mancini talks with Kevin Keener from Kodak, long-time AIIM member (and founding member of AIIM) about the capture industry and where it’s headed.

Episode 5

Stellent's Andy MacMillan on the ECM Hot Seat

John Mancini talks to Andy MacMillan from Stellent. Andy discusses a variety of issues related to ECM, including the demands for “retention management”.

Episode 4

Xerox Global Services' Charlie Brett on the ECM Hot Seat

John Mancini brings Charlie Brett from Xerox Global Services to the ECM Hot Seat to discuss key industry trends, particularly from the perspective of a major ECM/RM outsource.

Episode 3

EMC Software's Whitney Tidmarsh on the ECM Hot Seat

John Mancini talks with Whitney Tidmarsh, EMC’s Vice President of Marketing for the Content Management & Archiving business of EMC.

Episode 2

ABBYY USA's Dean Tang on the ECM Hot Seat

John Mancini welcomes Dean Tang to the ECM Hot Seat for a discussion about the current state of the capture and recognition industry.

Episode 1