Forrester Evaluates Web Content Management for External Sites

Forrester (06/01/09) Walters, Tim and Powers, Stephen with Tsang, Keith K.; Schmidt, Peter; and Brown, Matthew
In a recent report, “The Forrester Wave™: Web Content Management For External Sites, Q2 2009,” Forrester evaluated 10 leading Web content management (WCM) vendors across approximately 115 criteria and found that SDL Tridion continues its leadership in enabling organizations to deliver persuasive customer experiences on publicly facing Web sites. SDL Tridion, Interwoven and FatWire provide business-user-oriented tools that enable not only the management of content, but the targeted delivery, analysis, and optimization of content consumption. Open Text and Oracle provide solid WCM solutions that complement and integrate with other products in their respective enterprise content management (ECM) suites. Vignette and Day Software offer functionality mostly on par with leading firms SDL Tridion, Interwoven and FatWire, but fall short in strategy. Microsoft ranks in the “strong performer” category with enhanced WCM functionality in SharePoint. Other contenders include IBM, whose basic WCM integrates with its WebSphere Portal, and EMC, which is pursuing a unified content strategy.

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