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Electronic Medical Records - No Slam Dunk

In the United States, the topic of electronic medical records has popped back to the top of the agenda, due to an impending mass injection of government money.

Dec 14, 2008

CMS Watch (03/11/09) Pelz-Sharpe, Alan 
As a late adopter, the U.S. can potentially benefit from experiences in the UK, which has long been pushing the benefits of and investing heavily in electronic medical records. Two key areas will likely tax the Obama Administration as they move forward with their initiative. First, it is assumed that moving to electronic records will by default deliver efficiency and cost benefits, but such benefits are difficult to quantify. Second, patients are highly sensitive to two things -- errors and privacy. Errors, when they are digitally generated, can often be replicated far more often and more easily than their analog equivalent. And it is easier to find unprotected confidential electronic records than hard copy alternatives. The money for electronic medical records should go into the analysis, re-engineering, and change management. ECM is 20% technology and 80% process.

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