The source for solving your business content challenges.

Case Studies / White Papers

  • Facing a diverse set of business challenges, a company discovers that a document management system can reduce risk and ease audits.
  • A healthcare provider deals with numerous invoices that need to be paid in a timely manner, but the invoice approval process was manual and time-consuming. The process had potential for streamlining. A document management system would be a great way to introduce efficiency and reduce frustration. Read how this provider found the solution.
  • If you have ever seen an Explanation of Benefits form (EOB), you may recognize this type of healthcare form by its data-rich, small-type fonts and its difficult-to-read columnar data. Insurance companies submit EOBs to healthcare providers along with payment for services rendered to patients. The complexity of EOBs, and their variations in length and detail make them challenging to process.
  • Health care organizations and governments around the globe are facing an unprecedented need to improve health care quality and cut costs at the same time. Historically, the health care industry has been viewed as and acted very “local”, based on economic, cultural and regulatory standards. But today, even with regional differences, the challenges of health care organizations are increasingly similar, and common themes and threats are becoming more and more obvious: cost, quality and transparency.


News & Information

  • Utilizing PDF features and functionality, the objective is to develop a secure, electronic container that can store and transmit relevant healthcare information, including but not limited to personal documents, clinical notes, lab reports, electronic forms, scanned images, photographs, digital X-rays, and ECGs, important for maintaining and improving one’s health.
  • As our country becomes increasingly focused on healthcare, whether it be the cost or quality of care, providers remain vexed by a common IT concern: Even with the significant investment in an Electronic Medical Records package, there is still paper everywhere. The need for a holistic Electronic Health Record regardless of the content’s origin – paper or electronic – has never been more critical. One record at a physician’s fingertips or lost in a critical care scenario may be the difference between life and death; for the patient and for the hospital.
  • 1. Regulations are complex and can’t be ignored. One of the challenges of being regulated is understanding exactly which regulations apply to your business. You may face “horizontal” reporting regulations, such as those contained in Sarbanes-Oxley that apply to all publicly-held companies. Or, you may be subject to vertical market specific regulations such as HIPAA in health care or the FDA’s 21 CFR 11 rules. Or, you may face a raft of regulations from different governments and agencies. One thing is for sure, you can’t pretend these regulations don’t exist or hope they go away. Non-compliance may present a very real legal and financial risk to your organization.
  • 1. Without commitment, there’s no point in moving forward. The single most important element to building a strategy is commitment. I’m talking about the type of commitment you make when you jump out of a plane. Not that I’m suggesting ECM is like skydiving; if skydiving goes wrong the pain doesn’t last.

Industry Research




Preferred Solution Providers


  • AnyDoc Software
  • KOFAX
  • Knowledge Tree
  • Surety



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