Industry Research

• State of the ECM Industry 2011 - How well is it meeting business needs?

  This year’s ECM report shows a much more mature user-base, integrating existing and new ECM and RM suites, SharePoint portals and vertical-market add-ons, into genuinely universal information access and content management infrastructures. Users are keen to attack content chaos and drive cost reductions, but are also looking for more effective staff collaboration and engagement.  We measured how well ECM systems are matching industry-specific needs, what are the most popular strategies for integration, and how is SharePoint fitting in.

• Content Creation and Delivery: The On-Ramps and Off-Ramps of ECM
  Despite the importance of management (as part of enterprise content management), the front-end functionality—content capture—is fundamentally critical to any ECM system. Content capture is any tool, technique or technology that enables the digitization of content so that it can be managed in an ECM.