News and Information

• 8 Benefits of a Digital Mail Process
  Given the many technological innovations during the past few years in the way organizations manage their documents, an executive might wonder what could possibly be new in the mail arena. Actually, there’s a big change occurring as traditional, physical mail is now being converted into digital form in the mail center. Companies are considering this approach because it offers a way to enhance efficiency while providing faster access to incoming documents and the ability to reduce unwanted mail.
• Companies that don't manage their e-mail are asking for trouble.
  Ah, the wonders of hindsight. If Enron's upper management had known their email would be involved in their downfall, they might have been more careful about what they wrote. If Morgan Stanley had been able to locate and produce all of their email in one case, they might have avoided a $15 million fine. Organizations large and small have faced problems stemming from email misuse or mishandling. Why is email so hard to manage?
• In Denial?
  Email Management in the Healthcare, Chemical, and Pharmaceutical Industries:
• Building Better Email Management
  Hear what organizations, like yours, have experienced while trying to bring their staggering volumes of email under control, while at the same time, ensuring that the users can still get their jobs done according to the business processes.
• Leveraging ECM and Discovery Solutions for Retention, Disposition and Legal Holds
  Organizations are increasingly performing a balancing act when it comes to litigation risks and costs. On the one hand, using retention and disposition to defensibly reduce the volume of Electronically Stored Information (ESI) in the enterprise can significantly reduce eDiscovery costs. On the other, without the capability to quickly and thoroughly apply litigation holds on content at the expectation of a suit, disposition of ESI can lead to sanctions and adverse inference rulings.
• eDiscovery, Information and RM in a Web 2.0 World
  The definition of what constitutes a "record" is at issue in the courts, in the boardroom and in the technology realm. The reality is that ninety-eight percent of the content created in the workplace is in electronic format. Increasingly, traditional documents, and even email, are being replaced by blogs, wikis and other social media. Companies are asking whether Web 2.0 content needs to be managed like traditional documents, requiring management, preservation and disposition subject to existing retention policies and practices.
• 8 Things to Remember When Implementing an E-Mail Policy
  #1 -- Have a policy in place. But what is a policy? A policy is a written proclamation from the top management or authorized board like the Corporate Compliance Office. It is an outline of general requirements, principles or rules for the use of the medium email.
• 8 Things You Need to Remember About Message/E-mail Archiving
  #1 -- Have a well defined and detailed calculated business case. Organizations are facing various challenges to take back control and unlock business value of content, especially in e-mails. The business case for e-mail management is driven by four challenges:
• 8 Steps You Can Take to Better Manage Your Inbox
  1. Close your email client. The vast majority of us keep our email client open all day long, just in case an important message comes in. This leaves us vulnerable to distraction every time a message comes in, whether it's that important note from the boss, an invitation to a webinar that may or may not be of interest, or an update on next week's potluck.
• Lost in the Land of Email
  Have you ever tried to find an email from someone and can’t? You know it is there somewhere but you just can’t find it. Now imagine you have to do this for reasons of Discovery. Your organization has been caught up in litigation and you have been requested to produce all email relevant to the case.
• Email Management: Key Trends in Government and Public Services
  Like it or not, email is the nerve system of modern business. Compared to the phone, it’s asynchronous and provides a written record to the sender and recipient for follow-up action or later reference. In this respect, it is much more useful than instant messaging or social networks.
• Email Management: Out of Control and Burning the Midnight Oil?
  Banker’s hours today, according to a recent AIIM study, extend well beyond the workday, with a full 71 percent of respondents reporting that they answer email outside of working hours. Nearly 30 percent answer email after-hours virtually 24/7 – weekdays, weekends, and even on vacation. Given all that effort, however, the industry clearly needs to adopt some better habits when it comes to email management.
• 8 Key E-mail Management Trends
  AIIM conducts a series of Industry Watch surveys (6 per year) on the major trends and issues related to user adoption of document, content, records, and web content management technologies. This “8 Key Trends” list is based on the 2009 E-mail Management survey.
• What is Email Management?
  This presentation provides you with an overview of Email Management (EMM). The slides are from AIIM's EMM Certificate Program, which is a training program designed from global best practices among AIIM's 65,000 Associate and Professional members.
• What is Email Management?
  As the de facto standard for business communication, removing emails from the server and saving them to a repository is not enough. Email must be classified, stored, and destroyed consistent with business standards - just as with any other document or record.
• Email Management: Not Just Technology
  Email management is a huge concern of many organizations today. It is believed that as much as 70% or more if the information stored within an ECM system is email. There are technologies out there to help us get control over this glut of information like email archiving solutions, but is it really enough?