Case Studies and White Papers

Next Generation Archiving

Legal-readiness and archiving requirements are and will continue to change. Being unprepared can escalate costs and expose an organization to significant market and legal repercussions. Learn how organizations address critical information governance questions, including email management, archiving, legal hold and records management.
End Users – The Key to Successful Email Management

Some organizations balk at the notion of user-driven email management. We’ll investigate these concerns and show not only how it’s possible for end users to incorporate email management into their normal work processes, but why it’s vital that they do so.
Taking the Cost and Risk Out of the Inbox

More than any other group, the legal department is responsible for reducing the risk and cost that mismanaged email represents for the business. How can you reduce your risk?

News and Information

In Denial?

Email Management in the Healthcare, Chemical, and Pharmaceutical Industries:
Building Better Email Management

Hear what organizations, like yours, have experienced while trying to bring their staggering volumes of email under control, while at the same time, ensuring that the users can still get their jobs done according to the business processes.
Leveraging ECM and Discovery Solutions for Retention, Disposition and Legal Holds

Organizations are increasingly performing a balancing act when it comes to litigation risks and costs. On the one hand, using retention and disposition to defensibly reduce the volume of Electronically Stored Information (ESI) in the enterprise can significantly reduce eDiscovery costs. On the other, without the capability to quickly and thoroughly apply litigation holds on content at the expectation of a suit, disposition of ESI can lead to sanctions and adverse inference rulings.

Email Management: The Good, the Bad and the Ugly

AIIM has found that a third of organizations have no policy to deal with legal discovery and 40% might need to search back-up tapes to find emails that could be relevant to litigation. The AIIM survey also found that 84% would have no way to justify why emails of a certain age or type had been deleted. Only 19% have the facility to move important emails into a document or records management system, or a dedicated email management system, and 45% of respondents are still filing their important emails in personal Outlook folders.
State of ECM Industry: Who’s Achieved it, How are They Doing it, and is it Working for Them?

AIIM's annual State of the ECM Industry research found that compared to recent years, cost saving has taken a clear lead over compliance as the main business driver for investments in document and records management. Email is still out of control, with 55% of organizations having little or no confidence that important emails are recorded, complete and retrievable. Management of content types like SMS/text messages, blogs and wikis are largely off the corporate radar in 75% of organizations and their lack of inclusion in the corporate archive is a major risk.