AIIM — The Enterprise Content Management Association

The source for solving your business content challenges.

SharePoint Micro Site

Case Studies and White Papers

  • You've got e-mail under control, right? What if you could reduce cost and risk, optimize storage, and make electronic discovery or audits easier, all while minimizing the impact on users? Find out why you need to take another look at e-mail management, and the impact it can have across your organization.

  • Governing electronic content archives is a significant challenge for any organization. Data volumes are exploding, mobile and social computing are pervasive, and companies are moving to the cloud in droves. These factors are driving a shift from traditional, tactical, and legacy systems to new approaches capable of forming an intelligent understanding of all types of content. Read how organizations are replacing email-focused archives with a new breed of archive that can understand and govern all the latest forms of human-friendly information.

  • Over the past decade, requirements to comply with regulations, mitigate legal risk, and improve operational efficiency have driven tens of thousands of organizations to deploy archiving solutions for Microsoft Exchange, IBM Lotus Domino, and other messaging systems. Although this is a mature market supported by a broad array of vendors, solution satisfaction rates lag, and enterprises report significant frustration with policy development, integrating with eDiscovery processes, and system shortcomings.

  • Use this calculator to see how your organization can identify and analyze current costs of managing email, the total cost of ownership (TCO) of an email management solution, the benefits of managing email more efficiently, and get a detailed return on investment analysis.

News and Information

  • Given the many technological innovations during the past few years in the way organizations manage their documents, an executive might wonder what could possibly be new in the mail arena. Actually, there’s a big change occurring as traditional, physical mail is now being converted into digital form in the mail center. Companies are considering this approach because it offers a way to enhance efficiency while providing faster access to incoming documents and the ability to reduce unwanted mail.
  • Ah, the wonders of hindsight. If Enron's upper management had known their email would be involved in their downfall, they might have been more careful about what they wrote. If Morgan Stanley had been able to locate and produce all of their email in one case, they might have avoided a $15 million fine. Organizations large and small have faced problems stemming from email misuse or mishandling. Why is email so hard to manage?
  • Email Management in the Healthcare, Chemical, and Pharmaceutical Industries:

Industry Research

  • This year’s ECM report shows a much more mature user-base, integrating existing and new ECM and RM suites, SharePoint portals and vertical-market add-ons, into genuinely universal information access and content management infrastructures. Users are keen to attack content chaos and drive cost reductions, but are also looking for more effective staff collaboration and engagement.  We measured how well ECM systems are matching industry-specific needs, what are the most popular strategies for integration, and how is SharePoint fitting in.

  • AIIM has found that a third of organizations have no policy to deal with legal discovery and 40% might need to search back-up tapes to find emails that could be relevant to litigation. The AIIM survey also found that 84% would have no way to justify why emails of a certain age or type had been deleted. Only 19% have the facility to move important emails into a document or records management system, or a dedicated email management system, and 45% of respondents are still filing their important emails in personal Outlook folders.

Preferred Solution Providers






Email Recent Expert Blogs

Daniel Antion

Avoid Being the IT Guy by Daniel Antion Vice President Information Services

Earlier this week, I added a comment to a SharePoint discussion on LinkedIn. The discussion began with the question “How do I send a file from a SharePoint 2010 Library to so... read more

Daniel Antion

The Wake-up Call by Daniel Antion Vice President Information Services

Having spent most of my career working with structured data, I was initially happy to see that the ECM project plan presented at the AIIM ECM Master class, looked a lot like ... read more

Dan Elam

Google Confuses Search & eDiscovery; May Cost Billions by Dan Elam Chief Operating Officer

Google is a company run by engineers. Steven Levy’s great book “In the Plex” (http://books.google.com/books/about/In_the_Plex.html?id=V1u1f8sv3k8C) documents how engine... read more

View All