- Learn global best practices and technologies to improve collaboration and innovation across the enterprise

The Enterprise 2.0 (E2.0) Certificate Program is designed from global best practices among AIIM's 50,000 members. The program covers concepts and technologies for:

• Evolution and definition of Enterprise 2.0 technologies
• Frameworks and concepts
• Worker model for Enterprise 2.0
• Risk and control vs collaboration and innovation
• Assessing organizational readiness
• Best practices for implementing Enterprise 2.0
• Governance

The course objectives and content is defined and reviewed by AIIM Education Advisory Groups in the US and Europe, and these Education Advisory Groups have subject matter experts from the following companies:

Accenture BearingPoint Canon CCRM Associates CMS Watch Crown Partners EMC Fujitsu Gartner Gimmal Group GlaxoSmithKline Harris Corporation JPMorgan Chase

Marion County Health Department Microsoft Oracle Ricoh Royal Mail Serco Consulting Standard Chartered Bank The National Archives of the United Kingdom TOWER Software US Courts US Department of Treasury Bill and Vieve Gore School of Business, Westminster College Zylab

The materials were produced in partnership with AIIM Market Intelligence supported by renowned industry experts Andew McAfee, Davis Weinberger, Stowe Boyd, Patti Anklam and Eric Tsui.

The Enterprise 2.0 (E2.0) Certificate Program consists of three training programs taken in any order, or a 4 day Master class covering all E2.0 topics. Some of the programs are available exclusively as highly interactive onsite training classes while others may be taken online. Each online module within a program lasts approximately 60 minutes.

The E2.0 Strategy workshop (Why E2.0?)
(1 day executive awareness workshop)
The E2.0 Strategy workshop provides a clear overview and explanation of Enterprise 2.0 and the business drivers for improved collaboration and innovation across the enterprise.
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The E2.0 Practitioner program (What is E2.0?)
(10 online modules or 2 day training class)
The E2.0 Practitioner Certificate program covers the concepts and technologies of Enterprise 2.0. During this course you will learn about wikis; blogs; social networking; feeds; search; tagging; folksonomies; ratings/reviews; mashups; collaboration; and worker models.
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The E2.0 Specialist program (How to implement E2.0?)
(10 online modules or 2 day training class)
The E2.0 Specialist program covers covers best practices for implementing Enterprise 2.0. During this course you will learn how to access organization readiness; assess business needs; best practices for implementing Enterprise 2.0; governance; standards; and ongoing improvement.
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The E2.0 Master program (Putting it all together)
(4 day training class)
The E2.0 Master Certificate Program comprises the main elements from the above strategic workshop and certificate programs in addition to a case study exercise. The course provides complete coverage of information organization and access for professionals working in both the public and private sector.
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E2.0 Master Preparation Workshop - for people that already have both the
E2.0 Practitioner and Specialist designations
(2 day training class)
The E2.0 Master Preparation Workshop is a highly interactive workshop that enables you to learn, share and discuss global best practices for E2.0. The course provides a summary of the main elements from the Strategic, Practitioner and Specialist training courses in addition to additional information, exercises and case studies. This workshop is for people that already have both the E2.0 Practitioner and Specialist designations.
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This AIIM Certificate Program is designed to give participants an appreciation of global best practices of E2.0. You should not expect to gain in-depth expertise in all aspect of E2.0 from this Program. If you need in-depth expertise you should refer to specialist courses, references or expert assistance.