Tweeting for Records Management by , for

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  I was listening to a day-long presentation on Records Management and developments in the industry by Dr. Ulrich Kampffmeyer the other day. On my way to the event I was catching up... read more

How much should companies be concerned about Social Media? by , for

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Social Media basics: even if a company doesn’t want to engage in Twitter or Facebook, there is no question a certain level of monitoring is required nowadays — see 5 social media les... read more

Why Twitter is hard to use by , for

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Have you ever wondered why so few of the people who have registered a Twitter account actually use Twitter on a regular basis?  According to a survey by ExactTarget:“Amongst the estim... read more

Managing Tweets as records part 2: how to capture by , for

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In my last post, I talked about Twitter and records management, with emphasis on whether a given Tweet might rise to the level of a record and need to be managed. In this post I will t... read more

Managing Tweets as records part 1: what to capture by , for

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I am one of the Twitterati. I use it every day to interact with my professional colleagues, longtime acquaintances, analysts, and many others. If I were made to choose between email and Twitter,... read more

Silos 2.0 by , for

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I was part of an interesting discussion this past week on Twitter about silos. The assertion was that Twitter is YAS (yet another silo) and not particularly different from email or instant messagin... read more

"Social" behaviors and the 90-9-1 rule by , for

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In 2006, Jakob Neilsen wrote in Alertbox about the 90-9-1 rule... "User participation often more or less follows a 90-9-1 rule: 90% of users are lurkers (i.e., read or observe,... read more

Positioning SharePoint in 140 Characters or less... by , for

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Please excuse my formatting issues (Easier to read version here), but there was a terrific conversation on Twitter about SharePoint and it's position in the future that I wanted to bring to... read more

"Managing" cloud-based records by , for

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Last week I got the opportunity to attend and present at the annual Managing Electronic Records (http://www.merconference.com) conference. My presentation was on "Social Media and Records Managemen... read more

With great power comes great responsibility, and end users know who is in control by , for

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Since most of the posts here are super serious, it seemed only fair to keep things light. This is directed RIGHT at end users (yes you, reading this at work), vendors please follow... read more