So, you’re planning to use SharePoint, why? by , for

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Perhaps you are in a situation where your organization is evaluating the use of SharePoint or you may be the one whose organization made the choice and now you are faced with making it all work.... read more

When Something Goes Wrong by , for

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I think Australian Author Clive James said it best when he said, “It is only when they go wrong that machines remind you how powerful they are. “ Think about this for a second. OK ti... read more

What’s upfront is what counts by , for

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Ok, you’re probably thinking, what’s he talking about, the front of what? Well I’ll tell you it is what we do upfront – in advance – as part of the ECM, ERM, ShareP... read more

Co-creation and SharePoint by , for

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Here I am sitting in New York City preparing for the AIIM BPM Master class I will be delivering this week.  On my flight to NYC, I heard a couple of people use the term co-creation regardin... read more

Diffent place, same problem by , for

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As I travel around the world meeting new people, discussing ECM, BPM and other related topics, it is interesting to watch reactions. Many people feel their organizations are struggling with prob... read more

Capture customers from hell! by , for

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  I've been reading a lot of the website Clients From Hell on my vacation, and it inspired me to share some of my personal horror stories. These are some of the most unrea... read more

Looking for an Enterprise Content Management studybook by , for

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I am looking for an ECM studybook in which all (important) ECM aspects are covered. I have attended the AIIM ECM Master class but would like to have more (structured) information apart... read more

Cut Paper, Cut Government Spending by , for

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In 1980, the United States passed a federal law called The Paperwork Reduction Act. This law was amended in 1995 recognizing the substantial increase in electronic information and additional req... read more

Enterprise 2.0 Conference? Get AIIM E2.0 Training. by , for

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Are you heading to the Enterprise 2.0 Conference in Boston? Get your AIIM Enterprise 2.0 training the week before you go just an hour away in Worcester, MA. More info: http://datavault.com/content/... read more

Resistance to Change by , for

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In the previous blog that I posted (“Progress at Different Paces”), it was observed that user acceptance and adoption of records management and ECM systems appear to be a widespread... read more