Do you need a Center of Excellence? by , for

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Has SharePoint 2010 solved the content findability problem in your company?   Probably not. Why?   Because effective content management solutions need to be designed; and in... read more

How to Take Advantage of Metadata by , for

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Four Functions of Metadata Metadata can be defined as “structured information about a document, data, or other information content”.  Examples of metadata are author, title,... read more

AIIM Training Update by , for

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When AIIM released the very first ECM and ERM Master Classes in January 2006 we had no idea how big this would be. More than 20,000 students later, AIIM has established itself as the leading pro... read more

The Battle Ahead: Information Governance and the Need for Social ECM by , for

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“Gartner predicts by 2016, 20% of CIOs in regulated industries will lose their jobs for failing to implement the discipline of information governance successfully.” Houston, we... read more

Krug’s Laws of (RIM Software) Usability by , for

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Oh, Records colleagues: I have two very easy reads that will only help you create a folder hierarchy in your electronic records and information management software. Steve Krug’s “Don... read more

Start Solving Your Content, Search and Findability Problems Now by , for

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Taxonomy, metadata and enterprise search expert, Seth Earley, will be teaching the AIIM Information Organization and Access (IOA) Master class in Stamford, CT at the end of this month (February... read more

User-Generated Taxonomies Will Make or Break SharePoint by , for

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The less control or governance you put in place over a system, the more likely end users are to embrace that system – and make a mess of it. That's the problem with cheap (free), web-b... read more

Is Taxonomy Social? by , for

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I did an online presentation a couple months back for a user group, sharing some strategies for developing a strong metadata taxonomy. One of the participants reached out recently with an intere... read more

Insert Taxonomy Here #TaxoBC by , for

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In her presentation this morning at the KMWorld Taxonomy Bootcamp taking place in Washington DC, Marjorie Hlava, President of Access Innovations, claimed the number one problem that most organiz... read more

Content in Context: Why Dynamic Content and Content Choreography Is Critical to Information Management by , for

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According to a recent Forbes.com blog post, "Context is the key to providing Web experiences that deliver business results."  This is amazingly timely because next week Earley &am... read more