Social and the Information Lifecycle by , for

Blog Entry

Often times I find myself trying to explain to people what social is, why it's important, and why everyone needs to be part of a social network and every organization needs social technology... read more

Is SharePoint an Obstacle in Your Organization? by , for

Blog Entry

With all the hype around everything "social" today, SharePoint is sometimes portrayed in a negative light and an obstacle to enabling collaboration.  Competitive pure play social... read more

Social, it's in Microsoft's DNA... by , for

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Anyone who's looked at Microsoft’s business model will begin to realize that Microsoft understands "social" better than anyone.  The economics of Microsoft's ecosyst... read more

I Didn’t Fail the Test, I Just Found 100 Ways to Do It Wrong by , for

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I like failures. I like hearing about failures and learning from them. I like hearing that other people have made the same mistakes I have and succeeded in spite of (in some cases, because of) t... read more

Social Business Governance by , for

Social Business

Wiki Page

A part of the Social Business Roadmap Wiki Discussion SeriesThe Governance step describes the process for developing an effective governance framework for social business processes. Some of the ste... read more

Social Business Engagement by , for

Social Business

Wiki Page

A part of the Social Business Roadmap Wiki Discussion SeriesThe goal is for participation to move to engagement Engagement - from speaking at or to customers to engaging with them. This means cre... read more

Social Business Participation by , for

Social Business

Wiki Page

A part of the Social Business Roadmap Wiki Discussion SeriesParticipation happens once the organization has done some listening. The organization will be able to participate more meaningfully and s... read more

Social Business Monitoring by , for

Social Business

Wiki Page

A part of the Social Business Roadmap Wiki Discussion SeriesMonitoring is when initially the organization should spend time listening to the conversations taking place in and around a particular to... read more

Social Business Development by , for

Social Business

Wiki Page

A part of the Social Business Roadmap Wiki Discussion SeriesIn our Development step, it follows completing a strategy within the organization. Now you can make informed decisions about what tools t... read more

Social Business Optimization by , for

Social Business

Wiki Page

A part of the Social Business Roadmap Wiki Discussion SeriesOptimization happens once social business processes are in place. They should be actively managed and reviewed to ensure that the organiz... read more