Capturing Social Media by , for

Social Business ERM ECM

Discussion

I have been listening to many people talk about the importance of managing all your information including the information over social networks.  Make sure policies are in place, staff is tr... read more

When Two Worlds Collide: The Paperless Office and Twitter by , for

Blog Entry

Achieving a paper free lifestyle often times seems unattainable. But, from a technology standpoint, we are certainly moving towards a point where it is possible to rid our offices of paper invoi... read more

A Baseball View of "Suites" vs. "Breeds" by , for

Blog Entry

The manager and general manager of a Cape Cod Baseball League team once assessed their club’s ouster from the playoffs by telling me, “This team had a lot more individual talent than... read more

E2.0 + CRM = SCRM by , for

Blog Entry

  Right now I’m in the middle of a series that’ll take a hard-nosed, realistic look at how Enterprise 2.0 will impact organizations, not from the ivory tower perspectiv... read more

ECM as a Human Resource: Hiring Managers Take Note by , for

Blog Entry

When the notion first arose that the adoption of social media, E2.0, and other modern conveniences could make employees happier, reduce turnover, and serve as a recruitment tool, I was skeptical... read more

Take it from ‘Glee’: New Media Can Be Anti-Social by , for

Blog Entry

If you’re still among those who wonder whether or why social media need to be managed as part of an overall information strategy, then consider this latest example from the world of entert... read more

Stop thinking in silos by , for

Blog Entry

In today’s discussion on the future of the ECM industry, terms like ‘Systems of Records’ versa ‘Systems of Engagement’ are often discussed. The first one describing... read more

Enterprise 2.0 | ESN: The threat of the 7 deadly sins! by , for

Blog Entry

Next time we will talk about the cardinal virtues, but today let us pause for a moment about the seven deadly sins , and especially their ability to "to be harmful to" some 2.0 project... read more

We Can Only Make an Old Car Ride So Much Faster by , for

Blog Entry

It’s not that I don’t like e-mail.  I do believe it’ll still have its place, together with the typewriter, vinyl record and the Walkman.  Ok, that may sound a little... read more

It's Only the Tools That Change by , for

Blog Entry

As if further proof were needed that nothing really changes in information-land but the tools, today’s Huffington Post describes a U.S military program that uses social media to counter an... read more