social media

Pharma 3.0 by , for

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When I first heard the term “Pharma 3.0” I thought that it was the latest in the trend to put “x.0” (where x = 2, or higher) after everything. I was delighted to find out... read more

Quantity, Not Necessarily Quality, Matters by , for

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I overheard two friends in as many days making the same comments about their social networks -- they were in the process of shutting down their networks, decreasing the number of people they con... read more

Social Pays It Forward by , for

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There is great value in the immediate, real-time connections made within the various consumer-based social platforms. Within the enterprise, however, the greater value is realized over time.... read more

Asking for social media usernames and passwords of employees might land you in prison by , for

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(I’m not a lawyer and this is just my personal opinion. Please don't let the big words and nice suit fool you) Have you ever checked out an applicant's Facebook profile? Seen t... read more

Is Taxonomy Social? by , for

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I did an online presentation a couple months back for a user group, sharing some strategies for developing a strong metadata taxonomy. One of the participants reached out recently with an intere... read more

Enterprise 2.0 Isn't About Social Business, It's Just About Business by , for

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Last night, while flying home from the Enterprise 2.0 Conference - Santa Clara, I thought about all of the sessions I attended, the people I spoke with, the demos I watched, and I kept thinking... read more

The Value of Social in the Enterprise by , for

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It's easy to get caught up in the movement toward social applications for the enterprise. End users are driving it. They expect it. So much about the way that we connect, the way we interact... read more

Inside the Process Multiverse by , for

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  As a child growing up in the UAE, I remember a distant relative visiting us and educating my dad about sending money home to his parents in India through him and his “contacts&r... read more

Re-Thinking the Wisdom of Crowds by , for

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In his book "The Wisdom of Crowds" author James Surowiecki begins with a story of British scientist Francis Galton attending a country fair in which he was able to show that 800 guesse... read more

Social Business Technologies are becoming the “Dial Tone” of Enterprises: Results from a new AIIM Industry Watch by , for

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Originally posted in slightly modified format on the Iron Mountain blog.  In October AIIM released a new Industry Watch research report based on the findings from the AIIM task force le... read more