Looking back 10 years by , for

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Ten summers ago, Tiger Woods became the first golfer since 1953 to win three major championships in a calendar year.  It was a good time for him, and it was a good time for us—the sum... read more

Is social media making us dumb? by , for

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 The following post I wrote is also featured on SocialMediaToday.com: http://socialmediatoday.com/richblank/154394/social-media-making-us-dumb The explosion of social media has been... read more

Social Media Meets the Financial Services Industry (and Vice Versa): Part 1 by , for

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No doubt the compliance units at securities firms are scurrying to come up with policies and procedures to address new guidance on the use of social media, issued by the Financial Industry Regul... read more

Managing Tweets as records part 1: what to capture by , for

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I am one of the Twitterati. I use it every day to interact with my professional colleagues, longtime acquaintances, analysts, and many others. If I were made to choose between email and Twitter,... read more

Cut Paper, Cut Government Spending by , for

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In 1980, the United States passed a federal law called The Paperwork Reduction Act. This law was amended in 1995 recognizing the substantial increase in electronic information and additional req... read more

Enterprise 2.0 Conference Interview: NewsGator's Brian Kellner by , for

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First off, I must apologize to Brian for calling him "Bill." Repeatedly. I blame only one cup of tea and the memory span of a gnat. Despite my inability to remember a simple name so similar to... read more

Enterprise 2.0 Conference Interview: Jive Software's Ben Kiker by , for

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My first-ever video interview was at 9 a.m. this morning with Ben Kiker, CMO of Jive Software. I enjoyed the interview with a fellow southerner (I'm from Lake Charles, LA. He's from Beau... read more

Enterprise 2.0 Conference: Interview with SocialText's Eugene Lee by , for

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Taking advantage of the great group of experts in Enterprise 2.0 while at the Enterprise 2.0 Conference in Boston to interview a few of them. This morning, I caught up with Eugene Lee, CEO o... read more

Where Does all the Blog and Wiki Content Go? by , for

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Like many of you reading this post, an increasing number of professionals are using social media tools on a regular basis, both on internal sites within the corporate firewall and externally (li... read more

"Social" behaviors and the 90-9-1 rule by , for

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In 2006, Jakob Neilsen wrote in Alertbox about the 90-9-1 rule... "User participation often more or less follows a 90-9-1 rule: 90% of users are lurkers (i.e., read or observe,... read more