Hopeless? Records Management for Email by , for

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Is it ever going to be possible to manage emails as records?  I’m beginning to wonder.  There are at least five viewpoints regarding the purpose, value, threat and burden of emai... read more

Fester, fester, fester. Rot, rot, rot. by , for

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I know colleagues who like to tackle the easy stuff first, but I believe in problems.  I love them. I try to encounter as many challenges as I can each day because seeing my way through to... read more

When Worlds Collide by , for

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Editor's note: It's been 8 years since I ran this as an article in AIIM E-DOC Magazine. It's still one of my favorite articles explaining why retention planning and records destr... read more

ERM Elements from the Inside Out by , for

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If you’re doing ERM, chances are you either volunteered for it, were assigned to it, or incredibly, actually chose the field because you’re interested in it. You may be an IT person,... read more