research

So, you’re planning to use SharePoint, why? by , for

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Perhaps you are in a situation where your organization is evaluating the use of SharePoint or you may be the one whose organization made the choice and now you are faced with making it all work.... read more

When Something Goes Wrong by , for

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I think Australian Author Clive James said it best when he said, “It is only when they go wrong that machines remind you how powerful they are. “ Think about this for a second. OK ti... read more

What’s upfront is what counts by , for

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Ok, you’re probably thinking, what’s he talking about, the front of what? Well I’ll tell you it is what we do upfront – in advance – as part of the ECM, ERM, ShareP... read more

If all you have is a Social Hammer... by , for

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“When will you stop giving us more tools and start making our lives simpler”?  That was the question I was asked during a casual meeting last week with some classmates from the... read more

Co-creation and SharePoint by , for

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Here I am sitting in New York City preparing for the AIIM BPM Master class I will be delivering this week.  On my flight to NYC, I heard a couple of people use the term co-creation regardin... read more

Diffent place, same problem by , for

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As I travel around the world meeting new people, discussing ECM, BPM and other related topics, it is interesting to watch reactions. Many people feel their organizations are struggling with prob... read more

Cut Paper, Cut Government Spending by , for

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In 1980, the United States passed a federal law called The Paperwork Reduction Act. This law was amended in 1995 recognizing the substantial increase in electronic information and additional req... read more