The AIIM Social Business Virtual Event - Developing a Twitter Policy by , for

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The policy is one of the foundations of an effective governance framework. I talked about policies generally in a recent blog post and will be doing two sessions on social media policies at... read more

Records Management in the Cloud: Another perspective by , for

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The technology world is certainly cloudy.  A part of that is a severe confusion of the terms used to describe “The Cloud.”  So before I say what I want to say, let me add s... read more

Selected social media governance resources by , for

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  Here's a list of some of the social media governance resources I have found useful. Some of them are very specific to the organization or to a particular sector; some of them are... read more

I Sync, Therefore I Am by , for

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Remember when it was possible to replace a piece of software solely on the strengths of its features and functions? Can’t do that anymore since, in most cases, this one is connected to tha... read more

Records Management in the Age of Facebook by , for

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  One of the key themes of the AIIM Social Business Virtual Event on September 8 is governance - in fact we've built an entire track around it. But when we think about governance th... read more

Social Business Virtual Event: Dianne Kelley and Aligning Strategy and Governance with Business Requirements by , for

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Here is the latest post in our continuing series of interviews with presenters for AIIM's inaugural Social Business Conference which is being held completely online on September 8, 2011. We... read more

5 Myths about SharePoint Records Management by , for

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Myth #1: It is too hard to implement “true” Records Management (RM) in SharePoint. Reality:  Microsoft made SharePoint more of a retention tool with an interface that is fam... read more

Expectations for SharePoint & ECM: Be Afraid. Be Very Afraid! by , for

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Our good friends at AIIM this week released a new Industry Watch study that digs into how well users believe SharePoint is meeting their expectations in the context of enterprise content managem... read more

PG&E Pays the Penalty for Poor Record Keeping - Again by , for

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In a new twist to the PG&E record keeping story, the San Francisco Chronicle reported today that, “Pacific Gas and Electric Co. was told by a record-keeping manager nearly two decades... read more

CRM maintenance credits for AIIM Social Business Virtual Event by , for

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I am pleased to announce that the Institute for Certified Records Managers (ICRM) has pre-approved the AIIM Social Business Virtual Event for 6.0 CRM maintenance program credits.  The p... read more