records management

Yes Melissa, it does have workflow by , for

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Once upon a time, Melissa, while pondering the use of SharePoint, asked the question, “Does it have workflow?”  Her teacher answered, “Since workflow, defined in your case... read more

The Year of Living Dangerously In Knowledge Management by , for

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  I am for the record. I never categorized my work in records as part and parcel of Knowledge Management—it seemed disloyal.  I dismissed Knowledge Management as a pseudo... read more

Look Inside First by , for

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One of the many things I have seen over the years, and often discuss in my classes, is the fact that organizations seek to purchase technology to solve an issue without knowing what they have in... read more

What, When, Where, Why, and How by , for

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These are five things you need to know in relation to converting your paper based information. When you begin the process of conversion to digital format, one of the comments I often hear is, &l... read more

Driving Organizational Behaviours by , for

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When establishing an ECM environment, one of the key considerations is organizational behaviours. How the organization will function. This should be based on a core set of ECM principles and the... read more

Seen but not Heard by , for

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We have heard this before, probably as children. In days past, grandparents might be heard to say, “Children should be seen but not heard”, especially around adults who are trying to... read more

So, you’re planning to use SharePoint, why? by , for

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Perhaps you are in a situation where your organization is evaluating the use of SharePoint or you may be the one whose organization made the choice and now you are faced with making it all work.... read more

Information in Enterprise 2.0 : Volume Management and Flow Control required by , for

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  2020: 35 million Zettabyte information available (1.2 Zettabyte in 2010), that means a lot!    In 2020, days will always be 24 hours long and as anyone doesn’t... read more

RIM to drive up the value of Time Capsules? by , for

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Earlier this week I attended the 55th Annual ARMA Conference and Expo, and as always happens, I find myself inspired by what I saw, heard and learned.  Interestingly however, and perhaps du... read more

When Something Goes Wrong by , for

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I think Australian Author Clive James said it best when he said, “It is only when they go wrong that machines remind you how powerful they are. “ Think about this for a second. OK ti... read more