AIIM Best Practice - Controlling Email by , for

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Email is a pervasive part of business addressing all aspects of our business lives. To some, it is the center of their business communication and the primary business application that they use. The... read more

Congress (Library of) May Find Tweets Not So Sweet by , for

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Those who serve in government almost always have the very best intentions, but sometimes there are unintended consequences. When California attempted to keep energy prices low by capping how muc... read more

Records Management Templates -- Which One Is Most Useful? by , for

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We are heading into the final week of voting for the Electronic Records Management Templates. Vote for the one you believe is the most useful. Whoever receives the most votes will receive $2,000... read more

What will you take to your grave? by , for

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“The only thing a man takes to his grave is his Knowledge. Acquire when alive, distribute before death.” ~ Late K. A. Abu Backer, my grandfather and a high school Math teacher. I... read more

Email and Policy: Like Oil and Water by , for

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Here we go again, another state agency, this time in New Hampshire, has raised the challenge of email management and was highlighted in the May 9, 2010 post on the UnionLeader.com. In this artic... read more

Succession Planning by , for

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This week I was faced with one of the harsh realities of life, death. My uncle unexpectedly passed away and I, along with my wife, accompanied my mother to the services. All in all it was a very... read more

Hopeless? Records Management for Email by , for

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Is it ever going to be possible to manage emails as records?  I’m beginning to wonder.  There are at least five viewpoints regarding the purpose, value, threat and burden of emai... read more

Fester, fester, fester. Rot, rot, rot. by , for

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I know colleagues who like to tackle the easy stuff first, but I believe in problems.  I love them. I try to encounter as many challenges as I can each day because seeing my way through to... read more

When Worlds Collide by , for

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Editor's note: It's been 8 years since I ran this as an article in AIIM E-DOC Magazine. It's still one of my favorite articles explaining why retention planning and records destr... read more

Is Email Mismanagement Good for Society? by , for

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As I watched the grilling of Goldman Sachs the past couple of weeks, a thought came to me: is email mismanagement actually good for society? Read more here. read more