Hallelujah! Business is supplanting technology as a strategy touchstone by , for

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If two points make a line and graphically indicate a trend, then what do three, four, and six points make? A movement, perhaps an inevitability … Over the past several weeks, I have h... read more

Preventing Productivity "Leakage" by , for

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How productive are your end users? We all have this idea running through our minds about what productivity means, and whether or not we think our organizations are good at getting the most out o... read more

EIM, ECM, ERM, KM, Collaboration = Confusion by , for

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I had a conversation with a brother in law a few years back about academia, and the seemingly overwhelming need to pontificate on every thought, every idea, every possible variation of and argum... read more

The hidden truth about CMS upgrades by , for

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Among the criterias that are most often ignored in request for proposal (RFP) offers are content management system (CMS) major version upgrades. Most clients assume that they will be transparent... read more

Big Data or Big Mistake by , for

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Big Data is all the rage right now, but like websites, BI and social media before it, I’m betting that most companies will get Big Data all wrong. Maybe I’m being cynical when I say... read more

Big data and content management: why size shouldn’t matter by , for

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  Is it me, or is the concept of big data gaining prominence in conversations regarding content management? Certainly I hear about it more since I launched my CIP classroom prep course,... read more

The Unanswerable Question by , for

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One of the most-asked SharePoint questions has absolutely nothing to do with technology: How do we get started? Whether I am presenting on managed metadata and taxonomy, social computing, govern... read more

Increased Productivity Means Focusing on Adoption by , for

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Increasing productivity without increasing demand is part of the problem in our current recession, and if you look closely at the data, has been an issue with the US economy for more than a deca... read more

The Role of the Business Analyst in SharePoint by , for

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One of the most underappreciated (in my estimation) roles in IT is the Business Analyst, and yet it should be one of the most critical functions in your organization. Within many companies, a BA... read more

Understanding Cultural Requirements by , for

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I saw a wi-fi placard in a hotel recently and laughed that it still touted the service as being "50 times faster than dialup." I can't remember the last time I even owned a compute... read more