When Two Worlds Collide: The Paperless Office and Twitter by , for

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Achieving a paper free lifestyle often times seems unattainable. But, from a technology standpoint, we are certainly moving towards a point where it is possible to rid our offices of paper invoi... read more

Tweet. Post. Get Fired. by , for

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It is amazing how many folks are facing the possibility that they could be fired for something they Tweeted or posted in Facebook, LinkedIn or other social media outlets. A quick search shows th... read more

Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

You’ve got problems. You’re not alone. by , for

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Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

BPM: The Tsunami Effect by , for

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First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more

We don't need no stinking governance.. by , for

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I am still amazed that so many folks feel there is no need for an “official” governance practice when we have so much technology to handle all of our needs. I know this sounds like I... read more

You just walked into a file room ... Now What?‏ by , for

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There are two typical responses:   1) Back away slowly ... I don't know what to do here.... read more

Capture: The benefit is there, have you realized it? by , for

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When I mention capture in relation to Enterprise Content Management (ECM), most people immediately think of scanning or imaging. The reality is capture, in full and as defined in the AIIM Indust... read more

Are you the Scan Man? by , for

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When you think about it we are all the Scan Man these days, with the capability to capture information anywhere at any time. Capture of paper-based information is now a commodity available to an... read more