Putting a Claim on OCR in the Insurance Industry by , for

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I’d like to invite my colleague, Scott Thompson, senior product marketing manager, to the AIIM Community Blog to discuss OCR and capture use in the insurance industry. When one thinks... read more

Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

BPM: The Tsunami Effect by , for

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First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more

Capture: The benefit is there, have you realized it? by , for

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When I mention capture in relation to Enterprise Content Management (ECM), most people immediately think of scanning or imaging. The reality is capture, in full and as defined in the AIIM Indust... read more

Are you the Scan Man? by , for

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When you think about it we are all the Scan Man these days, with the capability to capture information anywhere at any time. Capture of paper-based information is now a commodity available to an... read more

How did this get here? by , for

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This is a question that should be asked in relation to content entering a process. How did that get here? We get information sent to use constantly by email, fax, and any other means possible in... read more

A Social Networker said what? by , for

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As I sit here in the Delta Sky Club at Detroit Airport pondering the impact social networking and social networking tools have made and continue to make in both our personal and business lives,... read more

SharePoint and the China Syndrome by , for

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The China Syndrome is a hypothetical scenario, portrayed in the 1979 movie titled the China Syndrome, where an extreme nuclear meltdown occurs within a reactor and the molten core breaches the c... read more

All Work is Canceled Due to Weather by , for

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Take a look at the news and you immediately see that the weather is creating problems for many individuals and companies. Employees cannot get to work due to ice, snow or whatever else nature ha... read more