Oh, the Humanity! by , for

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During my AIIM webinar last week on BPM and workflow, the conversation at one point turned toward how hard it can be to solicit information about how an organization’s business processes a... read more

The Three "E"s of BPM/Workflow Success: Flexibility, Scalability, Simplicity by , for

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Discussions before, during, and after an ECM Practitioner class I led last week again reinforced just how hard we can make things for ourselves as we deal with content and process management tec... read more

I Sync, Therefore I Am by , for

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Remember when it was possible to replace a piece of software solely on the strengths of its features and functions? Can’t do that anymore since, in most cases, this one is connected to tha... read more

Why is AIIM introducing a new Information certification? by , for

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AIIM is looking for training providers for new Information Certification by , for

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AIIM is now taking the bold step of introducing a new information management certification for IT and information professionals, and I have below tried to describe the objectives of this new cer... read more

New Information Management Certification by , for

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More than 20,000 professionals have attended the AIIM Certificate Programs covering various aspects of content, records and process management, and the certificate programs provide you with a th... read more

Which Comes First, Your Content or Your Process? by , for

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With Passover and Easter now behind us, my brain is filled with deep thoughts surrounding the humble egg: symbol of new beginnings, new life, and a longstanding question about whether it or the... read more

Experts needed to develop new information management certification! by , for

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We have already several experts willing to help us on a number of topics, but would like some more experts for the below topics for an in-person workshop in Baltimore Tuesday, May 3, throug... read more

Enterprise Apps for Pad Platforms: Cool Technology, Hard Questions by , for

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A recent sit-down with a new eforms-on-a-pad application sparked a fascinating conversation that underscored just how important it is to look beyond the technical specs of a new technology and c... read more

My UC Expo Keynote - Flying Cars and Cool Uniforms by , for

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Last week I had the good fortune of delivering a keynote presentation in the Collaboration and Social Business Theater at UC Expo in London, UK. AIIM had booth at this event for the fi... read more