Content Organization before Technology Application by , for

Blog Entry

One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

Do You Have a Paper Problem? by , for

Blog Entry

Do You Have a Paper Problem? At some point in your business and office routines, you may realize that paper documents are not efficient and are causing problems for a variety of reasons. The... read more

You’ve got problems. You’re not alone. by , for

Blog Entry

Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

Image as the Source Document - Insurance Industry by , for

ERM Capture

Discussion

Hello everyone! Is anyone in the insurance industry using the image as the official record? If so, what controls have you put in place to ensure the integrity of the image? What ch... read more

Capture: Choosing the right tool for the job by , for

Blog Entry

Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

Imaging Regains the Leading Edge by , for

Blog Entry

Still digging out after last week’s AIIM Conference/Info360 event, I see that my post-show observations made no mention of one of the more surprising and interesting trends in evidence the... read more

BPM: The Tsunami Effect by , for

Blog Entry

First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more

We don't need no stinking governance.. by , for

Blog Entry

I am still amazed that so many folks feel there is no need for an “official” governance practice when we have so much technology to handle all of our needs. I know this sounds like I... read more

The Odd Couple: Relationship between Born Digital and Paper Documents by , for

Blog Entry

There are two primary drivers for document capture, paper reduction is the most mentioned, but more often organizations want to link paper business process with digital ones.  Today most co... read more

Capture: The benefit is there, have you realized it? by , for

Blog Entry

When I mention capture in relation to Enterprise Content Management (ECM), most people immediately think of scanning or imaging. The reality is capture, in full and as defined in the AIIM Indust... read more