Tips From the Trenches- How to engage in social business by , for

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Twitter, MySpace, Chatter, Jive, Facebook, Foursquare, Yammer, LinkedIn, Google, Yelp... there are SO many social networks and tools in the ecosystem that focusing your attention on just a few c... read more

AIIM Introduces Social Media Governance Training Program by , for

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  I am pleased to announce that AIIM has just introduced the AIIM Social Media Governance Practitioner course. This course covers the processes, roles and responsibilities, and instrume... read more

Social Media Governance: The Policy Part 2 by , for

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  In my last post I talked about some of the unique considerations social media brings to governance generally and policies in particular. So let me start with the point that an or... read more

Social Media Governance: The Policy Part 1 by , for

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  The foundation of a good governance program is the policy. It describes, in broad strokes, the behavior expected of - and prohibited to - employees and ensures that those expecta... read more

Open for Social Business ... Open for Social Discussion? by , for

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Who puts in the plumbing on corporate Facebook? Infrastructure-wise we understand that corporate IT are the implementers and early adopters. Culturally, I get that the community manager is charg... read more

Document Management Policy and Governance Model by , for

ERM ECM

Discussion

Hi All,   I've now finished our document management needs assessment and most of the departments have highlighted the lack of document management policies / procedures in place as o... read more

WYSIWYG 2.0 by , for

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Psst ... hey ... yeah you. You social engineers getting certified in Business Facebook applications! Remember what-you-see-is-what-you-get? Probably not unless reinventing yourself for... read more

Big Data and SoLoMo Are Important, but Don't Forget That Controlling Content Is Critical by , for

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EMC’s Christopher Preston talks about the convergence of social, local, mobile and Big Data. As these four trends combine to increase governance concerns, they also open tremendous opportu... read more

Information Governance in the Age of Facebook by , for

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  I want to expand a bit on my previous post and start with an overview of governance in the social media era. IBM has defined governance as needing to address the following 11 things:&... read more

Social Media Gover-What? by , for

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No, social media governance is not an oxymoron. But governance for social is different in some ways from how we've approached it with other types of information. It's difficult to put a... read more