"Social" behaviors and the 90-9-1 rule by , for

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In 2006, Jakob Neilsen wrote in Alertbox about the 90-9-1 rule... "User participation often more or less follows a 90-9-1 rule: 90% of users are lurkers (i.e., read or observe,... read more

The Foolishness of Privacy by , for

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  Over the last 2 days I had the pleasure of taking part in the annual UNISYS ECM Best Practise Seminar in the South of France… and before anyone mentions it, yes, it is a beauti... read more

How do you compete with free? The challenge SharePoint poses to ECM vendors by , for

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Microsoft's move into the enterprise content management space, and in particular their decision to include free SharePoint client licences with Microsoft Enterprise Agreements, poses a huge... read more

8 - no make it 6 -- ways to destroy your career using social media by , for

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Many of you probably know that I regularly publish guest commentary under the "8 things" label on my blog, Digital Landfill (http://www.aiim.typepad.com). I also compile these postings... read more

A Single Identity? by , for

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In a comment to a prior post ( http://ermcommunity.org/erm/blog/records-management-20#comment-61 ), James Lappin noted that Facebook and Twitter are pushing to become the identity platforms for... read more

Disruptive Idea: Should Businesses Unify Their Social Networks? by , for

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I recently heard someone saying that businesses must unify their social networks. They meant that a business should use one, and only one, social network for every business purpose. It was, of c... read more

Records Management 2.0 by , for

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  It's an interesting time to be a records manager. Many of my blogging colleagues have noted the increased emphasis on information governance, and the prospect of increased&nb... read more